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Corovan · 2 days ago

Project Manager II

Fullerton, CA

Full-time

Onsite

Mid Level

$26.50/hr - $29.53/hr

3+ years exp

Corovan Corporation is a company that specializes in managing move and install projects for commercial customers. The Project Manager II is responsible for overseeing medium-sized projects, ensuring customer satisfaction, managing crews, and developing strategies to improve employee engagement.

Asset ManagementCommercialFacilities Support ServicesLogisticsWarehousing

Responsibilities

Checks for start time (for next day’s work schedule) with dispatch daily

Arrives at Corovan dispatch office (or on-site), in complete uniform every day

Obtains daily work assignments from dispatch or operations manager

Manages large move and install projects to ensure complete customer satisfaction

Read install plans and identify starting locations, staging locations and changes

Complete red-line and stick drawings as needed

Sets, offsets, pushes, pulls, lifts, carries, and moves furniture, equipment and boxes as required

Properly loads and unloads trucks from loading dock, using ramps or on lift-gates to protect goods being moved and supervises others doing the same. Completes all paperwork accurately and neatly and turns into operations daily

Handles and stages product, performs detail work and trash-out functions on install projects

Lead the billing team of both direct and indirect reports to perform daily functions of billing and cash applications

Provide supervisory coaching and guidance to the Transportation team

Develop performance standards to measure and give feedback to each employee and provide annual performance reviews to each team member including providing any necessary coaching and counseling

To hire, train, schedule, support, review, and coach employees directly accountable to his/her/their position and to maintain the highest possible level of employee morale and department productivity

Manage timekeeping system approvals to ensure payroll and timesheets are accurate for their direct reports and manage exceptions

Organizes and oversees the schedules of employees

Partners with Human Resources to handle discipline and termination of employees in accordance with company policy

Update monthly department SMART goals in the Ally software program. Act as a catalyst for change and improvement in performance and quality utilizing Six Sigma methodology. Ensure established policies and procedures are adhered to in accordance with company procedures and guidelines

Provide leadership to the team and set a culture of engaging and respecting employees

Act as point contact person for all accounting escalation issues and resolve them in a timely manner. Must be courteous, helpful, and professional to all existing and potential customers, by interacting with customers in person and via telephone, fax, and email to ensure complete customer satisfaction in all matters related to the operation

Maintain excellent customer service with the customers, vendors, sales, transportation, and operation teams to establish solid relationships

Participate and lead Six Sigma projects, as required to improve processes and efficiencies

Determine the training needs of team and may provide training

Accountable for the management and development of the leadership team

Promote Corovan’s Mission and Vision Statements

Continuously promotes compliance with company policies and procedures

Ensure interactions with staff and customers are professional at all times to promote company’s values and expectations

Proactively engage team to promote a positive work environment, by developing and implementing engagement plans to retain high-performing employees

Aligning the culture of the department with the overall company strategy and structure

Ensure the highest standards of safety, productivity and customer service are exceedingly daily

Other duties to meet business needs and requirements as assigned

Qualification

Customer ServiceProject ManagementLeadershipSix SigmaMS ExcelInterpersonal SkillsOrganizational SkillsMathematical SkillsMultitaskingTraining SkillsAnalytical AbilityCommunication SkillsProblem SolvingTeamworkTime ManagementDetail Oriented

Required

BA/BS degree in Project Management; or a combination of education and equivalent experience may be substituted for Bachelor's degree

Minimum 3 years' experience in conducting pre-move meetings, managing post destination signage, and communicating standard move and install protocols to customers or related experience

Minimum 3 years' experience estimating small to medium move and install projects to determine manpower, trucks, and equipment necessary to complete the tasks required or related experience

Strong supervisory or managerial skills to lead a Transportation team

Advanced MS Excel knowledge

Proficient in MS Office applications

Expert knowledge of Microsoft Office Suite

Valid California driver's license and driving record that meets the company's insurance carrier requirements