TwoTone Creative ยท 1 day ago
Account Manager
West Des Moines, IA
Full-time
Onsite
Mid LevelTwoTone Creative is a company focused on building strong relationships between clients and their creative team. The Account Manager role involves managing client communication, tracking project details, and ensuring client satisfaction while helping mission-driven organizations achieve their goals.
Digital MarketingGraphic DesignWeb DesignWeb Development
Responsibilities
Ensure client satisfaction
Manage client communication
Track deliverables and deadlines
Oversee budgets and timelines
Resolve issues quickly
Tracking client requests and troubleshooting problems
Build positive, long-term relationships with clients that foster trust
Lead in-person meetings and video calls to clarify goals and strategies
Collaborate with leadership on proposals (no cold sales required)
Serve as the go-to contact for client questions and concerns
Develop effective communication workflows for clients and our team
Inspire repeat business through exceptional service and proactive ideas
Monitor and measure client satisfaction to ensure excellence
Offer marketing insights and strategic recommendations
Track client requests and troubleshoot problems efficiently
Qualification
Required
Strong organizational skills
Excellent communication skills
Ability to manage multiple projects simultaneously
Experience in client relationship management
Problem-solving skills
Ability to work collaboratively in a team environment
Experience in tracking deliverables and deadlines
Budget management experience
Ability to inspire client trust and satisfaction
Benefits
Competitive salary with performance-based raises
Custom development plans to help you grow
Clear promotion pathways
PTO that rewards your expertise and dedication
Free snacks and drinks at the office
Optional Work-from-Home Wednesdays
Paid holidays
100% paid maternity and paternity leave
401(k) with 4% company match
Comprehensive health and dental insurance
Transparent leadership so you know what we're striving for, why, and how
Vision and life coverage
Short-term and long-term disability insurance
We love to celebrate: birthdays, team anniversaries, Christmas, and every big win
Signature events like our Annual Murder Mystery Dinner and Vision Day
MacBook laptop and a second monitor are provided
Professional development opportunities (conferences, training)
Company
TwoTone Creative
TwoTone Creative is a branding and design agency .
Founded in 2014
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase