VIR Properties ยท 1 day ago
Entry-level Customer Service Assistant
Miami, FL
Full-time
Onsite
New Grad, Entry Level
0+ years expVIR Properties is seeking a friendly, organised, and customer-focused Entry-level Customer Service Assistant to support customer interactions across marketing campaigns and promotional activities. This role involves responding to customer enquiries and assisting customers throughout their journey while maintaining accurate records and supporting marketing efforts.
Management Consulting
Responsibilities
Respond to customer enquiries via phone, email, and digital platforms
Provide clear and accurate information about marketing campaigns and promotions
Assist customers throughout their journey and resolve basic queries
Escalate complex issues to senior team members when necessary
Maintain accurate records of customer interactions and feedback
Support marketing campaigns, events, and promotional activities
Collect customer insights to help improve campaign performance
Provide general administrative support to the customer service team
Qualification
Required
Strong communication and interpersonal skills
Positive, customer-first attitude
Good organisational skills and attention to detail
Ability to work well independently and as part of a team
Comfortable working in a fast-paced environment
Basic IT skills and confidence using digital systems
Willingness to learn and develop professionally
No previous experience required, full training provided
Benefits
Comprehensive training and ongoing support
Clear progression opportunities within customer service, marketing, or account management
Supportive and energetic team culture
Hands-on experience working on live marketing campaigns
Opportunity to develop transferable customer service and communication skills
Company
VIR Properties
At VIR Properties, we empower entrepreneurs and small businesses by providing comprehensive property and marketing management solutions.
London, GB
11-50 employeesFunding
Current Stage
Early StageCompany data provided by crunchbase