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MassMutual · 1 day ago

Director, Cash Center of Excellence (CoE)

Springfield, MA

Full-time

Onsite

Senior Level, Lead/Staff

8+ years exp

MassMutual is seeking a Director for their Cash Clearing Center of Excellence (CoE) to manage cash processing within Insurance General Account Portfolios. This role involves leading teams, ensuring operational execution, and driving process improvements while collaborating with various stakeholders.

FinanceFinancial ServicesInsuranceLife InsuranceRetirement

H1B Sponsor Likely

Responsibilities

Lead direct teams to monitor cash positions within MassMutual’s investment and accounting book of record

Enable the teams to provide seamless operational execution on third party and affiliated managers’ transactions, including cash reconciliations

Participate in discussions with critical stakeholders and enablers, including Technology (ETX) to define operating model, enable improvement projects and initiatives, digitizing and automation efforts to improve operational performance

Establish and manage the CoE with key operating metrics and utilize an outcome-based performance and efficiency improvement

Monitor work queues and ensure critical deliverables are met on time and with quality

Lead/Manage multiple business teams across multiple locations

Be the escalation / point of contact for the team and for the broader investment management and operations teams

Manage external investment managers and related servicers and measure performance using service level agreements

Qualification

Cash processingInvestment operationsProject managementFinancial softwareCash reconciliationAnalytical skillsProcess improvementTeam leadershipCommunication skills

Required

Bachelor's degree

8+ years experience in custody, investment operations, finance or accounting

Preferred

The ability to lead and manage projects from initiation to completion, ensuring timely and effective execution, and implementing quality management to drive change initiative effectiveness

Demonstrated experience developing, leading and managing a diverse team, fostering a collaborative approach and strong partnership with a focus on attracting, developing and retaining talent

Proficiency in financial software and project management tools

Excellent problem-solving skills, excellent attention to detail, and a numerate, analytical approach are crucial

Strong written and verbal communication skills

Able to work effectively and collaboratively within a small, dedicated team but also on a large local platform

Ability to meet multiple deadlines by leveraging cross-functional teams with little direct supervision

Committed to delivering the highest quality work product. Self-motivated, hard-working and operates with a sense of urgency and a strong attention to detail

Demonstrated ability to drive process improvement and efficiencies through innovation and collaboration with colleagues and service providers

Experience with cash clearing account reconciliation

Benefits

Networking opportunities including access to Asian, Hispanic/Latinx, African American, women, LGBTQ, veteran and disability-focused Business Resource Groups

Access to learning content on Degreed and other information platforms

Your ethics and integrity will be valued by a company with a strong and stable ethical business with industry leading pay and benefits

Company

MassMutual

Glassdoor3.9

MassMutual is a mutual life insurance company that provides investment management and trust services.

Founded in 1851

Springfield, Massachusetts, USA

5001-10000 employees

https://www.massmutual.com/

H1B Sponsorship

MassMutual has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (96)

2024 (94)

2023 (66)

2022 (115)

2021 (121)

2020 (73)