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City of Mountain View · 1 day ago

IT Analyst II

Mountain View, CA

Full-time

Onsite

Mid, Senior Level

$122K/yr - $184K/yr

2+ years exp

City of Mountain View is seeking a motivated Information Technology professional for the role of IT Analyst II within the Police department. The role involves providing critical support services, ensuring smooth operation of systems and hardware, and assisting in the design and maintenance of telecommunication systems.

CommunitiesGovernmentOffice Administration

Comp. & Benefits

Responsibilities

Support the Police Department by ensuring that critical systems and hardware are working smoothly. Exercise problem solving as needed to ensure minimal impact to operations

Assist in the design, deployment, and maintenance of telecommunication systems, both through routine maintenance and responding to issues as needed

Install network infrastructure, including wireless equipment, hubs, switches, cabling, servers, and peripherals

Administer and maintain virtualization technologies, network load balancing technologies, storage systems and server hardware

Work towards a goal of high availability, reliable disaster recovery, and business continuity as they relate to system administration

Utilize excellent customer service skills with staff, providing direct assistance with problems in a timely manner

Share your knowledge by providing technical instruction, general training, advice, and support to staff regarding the use of equipment, procedures, and software

Have an eye out for continuous improvement by researching, evaluation, and recommending enhancements to existing systems or the implementation of new ones

Qualification

Network infrastructure installationVirtualization technologies administrationPublic safety systems experienceHTMLSQLCustomer service skillsTechnical instructionProblem solvingDetail-orientedAdaptability

Required

Equivalent to an associate's degree or have completed 60 semester or 90 quarter units at an accredited college or university in business information systems in computer science or related field, plus five years experience in management information systems

A technology certificate from an accredited college or trade school in information technology, computer applications, web technologies, computer information systems, application development database design, programming, technology project management, or related field and five years of experience in private-sector or public-sector positions in information technology, including systems analysis work and development, system integration, or project management

Equivalent to a bachelor's degree from an accredited college or university with a degree in computer science or a related field, and two years of progressively responsible experience comparable to that of an Information Technology Analyst I in the City of Mountain View

Some assignments may require specialized systems experience such as HTML, CSS, Javascript and XML, PHP, and structured query language (SQL)