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Meritrust Credit Union · 1 day ago

VP Consumer Lending

Wichita, KS

Full-time

Onsite

Senior Level

$171K/yr - $213K/yr

Meritrust Credit Union is committed to creating a diverse and inclusive culture that reflects the communities they serve. The VP of Consumer Lending will oversee the strategic and operational functions of the Consumer Lending Department, developing strategies to enhance service and profitability while ensuring compliance and operational efficiency.

Banking

Responsibilities

Directs the development and implementation of strategy for the consumer lending (direct/indirect/home equity) departments and ensures execution to deliver on growth objectives for loan originations, fee income, interest income and return on assets

Drives process efficiencies through technology, product and service innovations. Utilizes data to formulate effective business strategies in support of objectives

Leads activities related to offering new lending products and/or existing product enhancement. Includes staying abreast and researching product trends, working/partnership with vendors for innovation in products or service delivery

Develop market analysis data that is used to identify market trends and support consumer lending initiatives

Evaluates the direct/indirect and home equity loan portfolios, analyzes developing trends and recommends changes/improvements in alignment with credit union standards, practices and organizational risk tolerance to ensure quality and profitability

Monitor competitive pricing and product features positioning to allow for optimized pricing

Participate in the Asset/Liability Committee to monitor economic conditions, adjustments, and effects on the credit union portfolio and appropriate pricing responses to competitive markets

Monitor product offerings, sales and product sales penetration to ensure members are protected and staff are fully versed on product offerings and sales techniques

Ensure delivery of service expectations; monitor results including NPS, member and employee feedback to achieve objectives for service, profitable growth, efficiency and exceptional member experiences

Make process or service delivery adjustments to enhance application/closing process for members

Responsible for loan participation due diligence, not limited to reviewing underwriting standards, processing standards, and loan policy guidelines

Oversee underwriting and loan fulfillment strategies for indirect vehicle line of business

Continuously assess and adjust existing underwriting practices, processes, and procedures to ensure optimal risk mitigation and adherence to regulations

Evaluate, refine, and optimize dealer partners and arrangements to ensure desired ROA while building satisfactory relationships with dealerships, F & I offices, and sales teams

Collaborates across multiple areas of the organization including Compliance, Special Accounts, Accounting, IT, and Retail to ensure business unit activities and strategies are consistent and aligned with overall financial and risk objectives and operational capabilities

Maintains knowledge of policies, procedures and regulations that affect direct/indirect consumer and home equity lending. Identifies problems and recommends solutions to enhance operational efficiencies, improve member experiences

Responsible for internal controls and compliance with applicable regulatory requirements

Guide, coach, and mentor direct, indirect and home equity reports. Provide learning opportunities to develop knowledge & skills. Offer meaningful feedback and create ownership of lending objectives at the individual level

Foster a positive and engaging work environment for each team member

Qualification

Consumer Lending StrategyProcess EfficiencyMarket AnalysisUnderwriting PracticesVendor ManagementRegulatory ComplianceCoachingData UtilizationTeam LeadershipMentoring

Required

Responsible for the administrative, strategic and supervisory functions of the Consumer Lending Department

Develops and manages the operations and establishes strategies that are aligned to organizational objectives, enhancing service to our members and maximizing the profitability of the consumer loan portfolio

Establish policies, underwriting guidelines, performance tracking and process enhancement

Manages vendor relationships including identifying vendors to improve efficiencies and enhance product offerings

Drives process efficiencies through technology, product and service innovations

Utilizes data to formulate effective business strategies in support of objectives

Leads activities related to offering new lending products and/or existing product enhancement

Includes staying abreast and researching product trends, working/partnership with vendors for innovation in products or service delivery