Benjamin Franklin Plumbing, LLC · 1 day ago
CSR/Sales Representative
Danbury, CT 06810
Full-time
Hybrid
New Grad, Entry Level
$15/hr - $18/hrBenjamin Franklin Plumbing, LLC is a company that values its employees and offers a supportive work environment. The CSR/Sales Representative role involves answering client calls, booking inspections, and providing excellent customer service while also having opportunities for growth and commission.
Home Services
Responsibilities
Answers incoming client telephone calls and recognizes that this is where the client will form their first impression of the company
Good communication with the client is essential! Has a courteous and pleasant demeanor, whether on a phone call or not
Ensures that each telephone call is answered before the fourth ring
Notifies clients ahead of time without fail if the Plumber is not going to arrive at their home within the scheduled time window
Calls customers with our membership and book annual appointments
Sales mentality is critical and crucial to this position
Qualification
Required
High school diploma or equivalent required
Above-average verbal and telephone communication skills are essential
Must have good computer software skills
Sales mentality is critical and crucial to this position
Preferred
Prior customer service and phone sales experience preferred
Benefits
401(k)
Bonus based on performance
Competitive salary
Dental insurance
Employee discounts
Flexible schedule
Free uniforms
Health insurance
Opportunity for advancement
Training & development
Company
Benjamin Franklin Plumbing, LLC
Benjamin Franklin Plumbing was founded on a simple premise—always be on time.
Founded in 2000
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Preston Madding
Chief Financial Officer
Recent News
Morningstar.com
2025-09-10
Company data provided by crunchbase