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NEOGOV · 1 day ago

Relationship Manager - Member Specialist (Administrative Officer 2)

Dauphin County, PA

Full-time

Hybrid

Mid Level

$59K/yr - $90K/yr

3+ years exp

NEOGOV is seeking a Relationship Manager (Member Specialist) for the Pennsylvania Municipal Retirement System (PMRS), which provides a collaborative workplace aimed at empowering individuals. The role involves being the primary contact for members, advocating for their needs, and ensuring exceptional client service while working closely with a team to enhance the client experience and promote the PMRS brand.

GovTechHuman ResourcesInformation TechnologySoftware

Responsibilities

Serve as the primary point of contact for members partnering with PMRS to serve their pension needs

Advocate on behalf of members and provide industry expertise

Assist in expanding current relationships and building new business opportunities

Disseminate accurate and timely information to members, PMRS management, and external parties as necessary

Establish and participate in multi-party communications when needed

Attend client meetings, seminars, and conferences, and present at these events as applicable

Qualification

Client RelationsProblem-SolvingCommunication SkillsOffice ManagementPersonnel ManagementBudgetingProcurementPublic SpeakingTeam CollaborationRelationship Building

Required

One year as an Administrative Officer 1 (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration); or

Three years of experience in progressively responsible and varied office management or staff work, including experience in personnel management, budgeting, or procurement; and a bachelor's degree; or

Any equivalent combination of experience and training

You must meet the PA residency requirement

You must be able to perform essential job functions

Benefits

We offer multiple health plans so our employees can choose what works best for themselves and their families. Our comprehensive benefits package includes health coverage, vision, dental, and wellness programs.

We invest in our employees by providing competitive wages and encouraging financial wellness by offering multiple ways to save money and ensure peace of mind including multiple retirement and investment plan options.

Our generous paid leave benefits include paid vacation, paid sick leave, eight weeks of paid parental leave, military leave, and paid time off for most major U.S. holidays, as well as flexible work schedules and work-from-home opportunities.

We believe in the work we do and provide continual opportunities for our employees to grow and contribute to the greater good.

Our employees receive special employee-only discounts and rates on a variety of services and memberships.