Memory Makers · 1 day ago
Travel Support Specialist – Client Services
Memory Makers is seeking a Travel Support Specialist to assist with client communications, itinerary updates, and travel issue resolution. This role is ideal for individuals who enjoy problem-solving and providing exceptional service to clients.
Leisure Travel & Tourism
Responsibilities
Respond to client inquiries about existing or upcoming trips
Resolve travel issues (delays, cancellations, schedule changes) in real time
Communicate with airlines, hotels, and tour providers to make changes
Confirm itinerary details, send reminders, and provide travel tips
Document interactions and maintain client records in our CRM system
Qualification
Required
Previous experience in a travel agency or customer support role
Strong attention to detail and excellent communication skills
Ability to work flexible hours, including evenings or weekends if needed
Tech-savvy and comfortable using booking platforms and CRMs
Benefits
Remote work and flexible schedule.
Growth path into full-time travel advisor or team lead roles.
Travel discounts and ongoing professional development.
Company
Memory Makers
We believe love stories deserve the perfect backdrop — and business owners deserve the freedom to create a life they love.
Funding
Current Stage
Early StageCompany data provided by crunchbase