DSHS HCLA Office Manager jobs in United States
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State of Washington · 1 week ago

DSHS HCLA Office Manager

The State of Washington is seeking an Office Manager for the DSHS HCLA to support long-term care policy initiatives. This role involves coordinating office operations, managing resources, and ensuring compliance across multiple field offices in Spokane, Washington.

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Responsibilities

Coordinate and support day-to-day office operations across HCLA units and co-located DSHS partners, including space planning, workstation setup, furniture and equipment coordination, purchasing, mail services, security, janitorial services, and office reconfiguration or relocation
Serve as a steward of state resources by managing office assets, repurposing furniture and equipment, coordinating leased building issues with property owners, and elevating unresolved concerns with recommended solutions
Oversee Region 1 Motor Pool vehicles, including maintenance, recalls, emergency repairs, mileage reporting, vehicle replacement requests, and ensuring vehicles are equipped with required safety supplies
Manage telecommunications and technology logistics, including coordinating cell phone and landline services, minor system changes, and troubleshooting with technicians and headquarters staff
Plan, order, and process office supply and purchasing requests in alignment with contracts and budget limits, verify receipt of goods and services, and submit required documentation to Consolidated Business Services and leadership
Coordinate onboarding and ongoing employee setup to ensure timely access to buildings, identification badges, furniture, phones, voicemail, and cell phones
Support safety, emergency preparedness, records management, and compliance activities, including participation in safety committees, incident response, facility walk-throughs, asset inventory, records retention, training, meetings, and other assigned duties

Qualification

Office managementSupervisory experiencePlanningOrganizingTechnology logisticsRecords managementCommunication skillsCustomer serviceProblem-solvingTeam collaborationAdaptability

Required

A bachelor's degree with major study in business administration or a closely related field and one year of supervisory experience that includes planning, organizing, and coordinating work in a business office
One year of state service as an Administrative Assistant 2, Human Resource Assistant 2, or Data Compiler 3, or two years of state service as an Administrative Assistant 1 or Human Resource Assistant 1, or equivalent experience that includes supervisory or office management responsibilities
Five years of professional or practical experience with responsibility for planning, organizing, and coordinating work in a business office
Ability to prioritize, organize, and adjust workload to meet deadlines, respond to emergencies, and manage competing demands
Knowledge of office organization, administrative practices, and the mission and values of HCLA and the Department of Social and Health Services
Ability to follow management direction, understand the chain of command, and use appropriate communication channels
Strong verbal and written communication skills, including the ability to communicate professionally with diverse audiences and produce clear, accurate correspondence and documentation
Proficiency with computers, office software, agency databases, and standard office equipment, with the ability to learn new systems as needed
Ability to work independently, exercise sound judgment, research information, and engage appropriate subject matter experts to resolve questions or issues
Ability to remain calm, de-escalate challenging situations, and meet the physical requirements of the position

Benefits

Employees and their families are covered by medical (including vision), dental and basic life insurance.
Staff are eligible to enroll each year in a medical flexible spending account which enables them to use tax-deferred dollars toward their health care expenses.
Employees are also covered by basic life and long-term disability insurance, with the option to purchase additional coverage amounts.
Dependent care assistance allows the employee to save pre-tax dollars for a child or elder care expenses.
Other insurance coverage for auto, boat, home, and renter insurance is available through payroll deduction.
The Washington State Employee Assistance Program promotes the health and well-being of employees.
State Employees are members of the Washington Public Employees' Retirement System (PERS).
Employees also have the ability to participate in the Deferred Compensation Program (DCP).
All state employees are covered by the federal Social Security and Medicare systems.
If you are employed by a government or not-for-profit organization, and meet the qualifying criteria, you may be eligible to receive student loan forgiveness under the Public Service Loan Forgiveness Program.
Full-time and part-time employees are entitled to paid holidays and one paid personal holiday per calendar year.
Full-time employees earn eight hours of sick leave per month.
Full-time employees accrue vacation leave at the rates specified in WAC 357-31-165(1) or the applicable collective bargaining agreement (CBA).
Washington State supports members of the armed forces with 21 days paid military leave per year.
Most employees whose family member or household member dies, or for loss of pregnancy, are entitled to five (5) days of paid bereavement leave.

Company

State of Washington

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Washington state public employees help to create a working Washington built on education and innovation, where all Washingtonians thrive.

Funding

Current Stage
Late Stage

Leadership Team

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Matt Manweller
State Representative
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