Optura.AI · 1 day ago
Forward Deployed Engineer
United States
Full-time
Remote
Mid Level
3+ years expOptura.AI is healthcare’s AI orchestration platform, aiming to transform disconnected AI pilots into a unified program. The Forward Deployed Engineer will work directly with healthcare organizations to deploy and operationalize Optura’s AI solutions, ensuring customer needs are met and informing product improvements.
Artificial Intelligence (AI)Health Care
Responsibilities
Partner with healthcare customers to understand their needs, gather technical and business requirements, and translate them into effective solutions using Optura’s AI platform
Lead deployment, integration, and configuration of the Optura Platform within customer environments to ensure optimal performance
Configure serverless and container architectures and leverage any and all cloud platforms to deploy our industry-leading platform
Design and build customized AI use cases addressing customer pain points, applying full SDLC principles for AI components
Develop detailed documentation for system functionality and integrate AI solutions using Python and JavaScript
Implement and optimize agentic systems and retrieval-augmented generation (RAG) techniques
Capture, monitor, and analyze KPIs and metrics to drive system and performance improvements
Provide technical expertise, training, and guidance to help customers fully leverage the platform
Collect, document, and communicate customer requirements and feedback, working closely with the product team to influence platform enhancements
Qualification
Required
Bachelor's degree in Computer Science or a related field, or equivalent professional experience
3+ years of software engineering or software development experience
Experience in a customer-facing technical role such as forward deployed engineer, implementation engineer, or consulting
Hands-on experience deploying enterprise software solutions in AI, data, or integration environments
Preferred
Experience working with healthcare payers, PBMs, or other regulated industries
Expertise with containerization and orchestration technologies, enterprise python, typescript, react or ai frameworks such as langchain, crew.ai
Familiarity with cloud environments (AWS, Azure, Google Cloud), serverless architectures, and DevOps pipelines
Experience integrating AI models—such as foundation models or NLP systems—into enterprise software
Understanding of compliance frameworks such as HIPAA, HITRUST, or SOC2
Benefits
Health, dental, and vision insurance
Generous paid time off
Opportunities for professional growth and development
Company
Optura.AI
Optura is an AI orchestration company committed to transforming healthcare by unlocking the full potential of artificial intelligence.
11-50 employees
Funding
Current Stage
Early StageTotal Funding
$6.5M2025-05-20Seed· $6.5M
Leadership Team
Andy Fanning
Chief Executive Officer
Michael Hollis
Co-Founder + President
Company data provided by crunchbase