Apply on Employer Site

Women in Cleantech and Sustainability · 2 weeks ago

PROGRAMS GRADUATE STUDENT INTERN (UNCLASSIFIED) (PART-TIME) – ENERGY DEPARTMENT (SAN JOSE METROPOLITAN AREA, CA)

LA Metro Area

Internship

Onsite

Intern

Women in Cleantech and Sustainability is seeking a Part-Time Graduate Student Intern for the City of San José Energy Department. The role involves supporting customer programs operations, analyzing data, reporting, and engaging with the community to enhance program participation.

Association

Responsibilities

Analyze data from existing programs and pilot programs to evaluate effectiveness and prepare reports

Propose and design new analyses to gain new insights into program operations and develop strategies to increase program participation

Review, track, and QC applications and incentive payouts

Coordinate with billing services provider to issue payouts for program participation

Audit consultant interactions with customers/applicants to ensure rapid response times and satisfactory customer service

Monitor budgets, log invoices, analyze burn rates, and estimate upcoming costs for program tracking

Monitor data dashboards on CRM to closely track program performance metrics

Compile program portfolio reports on a regular basis and circulate to team, highlighting recent trends and changes

Routinely upload programs data files and troubleshoot as needed

Monitor and edit Power BI Dashboards from data available in the database to find new trends in programs data

Update dashboards and slides for routine presentations of program performance and impacts

Work with marketing and programs equity lead to design customer feedback campaigns and analyze feedback to recommend program changes and improvements

Represent the programs team at community events and be familiar with program offerings to walk interested residents and businesses through the benefits and application processes of customer programs