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Stoa Group · 1 month ago

Sr. Community Manager - Multifamily

1600 Ellie Drive, Columbia, SC 29203, USA

Full-time

Onsite

Mid, Senior Level

4+ years exp

Stoa Group is seeking a full-time Senior Community Manager to join their team in Columbia, SC. The role involves overseeing property operations, ensuring financial performance, resident satisfaction, and team development while implementing strategies to meet operational goals.

Construction

Growth Opportunities

No H1B

Responsibilities

Build community and industry knowledge by identifying trends to prepare for future occupancy needs and offering recommendations and training

Connect people to the community through effective leasing administration and training of your team

Show off our community by prioritizing curb appeal and maintaining accurate and in-depth knowledge of all aspects of the property and market

Manage the leasing process by guiding the team through effective sales strategies and follow-through

Support maintenance operations by partnering with your Maintenance Supervisor to provide a sparkling product through preventive maintenance, timely and efficient repairs, and a highly organized make-ready process

Orchestrate all accounting functions associated with the property, including processing invoices, paying bills, assisting with collections evictions, and managing resident accounts and charges

Train and collaborate with talented teammates to identify and solve any issues that arise

Drive the community to continued operational success by proposing income-producing opportunities such as competitive pricing and value-add community enhancements

Focus on performance metrics ranging from your community's resident surveys to sales conversion rates to apartment turnover efficiency - and everything in between

Qualification

Residential property managementTenantEviction lawsPerformance metricsSales quotasOneSite experienceBilingual abilitiesCAM designationARM designationCommunication skillsInterpersonal skillsOrganizational skillsLeadershipTeam collaboration

Required

Minimum 4 years of residential property management experience with working knowledge of tenant and eviction laws, Fair Housing, ADA, Fair Credit Reporting Act, OSHA, EPA, and all other Federal, State, and Local laws pertaining to Multifamily Housing

Experience leading a high-performing team

Familiarity and comfort with performance metrics, sales quotas, and financial concepts

Demonstrated proficiency in working with computers, including word processing, calendar management, software/database, OneSite experience is highly preferred

Excellent communication, interpersonal, and organizational skills

High school diploma or equivalent

Available to work a flexible schedule, including weekends