Hendrick Motorsports · 1 day ago
Honda Business Development Rep (Sales BDC)
Hendrick Honda (South Blvd)
Full-time
Onsite
New Grad, Entry Level
$50K/yr - $50K/yrHendrick Automotive Group is one of the largest, most successful privately held companies in the U.S. with over 100 dealerships and an outstanding NASCAR Champion racing team. They are seeking a motivated Sales Business Development Representative who will be responsible for researching leads, interacting with customers, and managing appointments to support sales closers.
MotorsportsSports
Responsibilities
Answer all incoming phone calls according to a proven, pre-set script, and schedule a sales or service appointment
Log all customer comments into Dealership Management System
Schedule follow-up contact if no appointment is made in Dealership Management System
Confirm scheduled appointments with future customers
Post scheduled appointments on appointment board in the Business Development Center
Re-schedule “no-show” customer appointments
Follow-up with sales or service department to determine if the appointment was kept and what the outcome was. Schedule future contact as needed
Maintain and update customer changes in database
Contact current customer base on current marketing incentives
Respond to customer website request (internet inquiries)
Contact internet clients via e-mail and phone to schedule a sales or service appointment
Notify necessary departments to inform of appointments set
Forward any customer concerns to the correct department Manager and follow-up
Maintains CSI at or above Company standards
Maintains an organized, clean and safe work area
Participates in required training
Follows Safeguards rules and regulations
Demonstrates the Company’s Core Values
Maintains accurate timekeeping record in timekeeping system
Complies with Company policies and procedures
Observes all Federal, State, Local and Company safety rules and regulations in the performance of duties
Other duties as assigned
Qualification
Required
High School Diploma or equivalent
Previous experience in a customer support position
Adaptability to fast-paced retail environments is advantageous
Knowledge of Microsoft Office products
Ability to memorize scripts for products and services
Ability to learn web applications for customer management
Ability to communicate effectively with customers and company personnel
Intermediate knowledge of Microsoft Office products
Intermediate ability and knowledge of Dealership Management System and additional software programs to support operations
Ability to understand and follow instructions
Strong interpersonal skills
Regular and predictable attendance at the dealership
Ability to read and comprehend instructions, correspondence, and memos
Ability to receive and communicate with customers courteously, efficiently, and professionally
Ability to add, subtract, multiply and divide
Ability to apply common sense understanding to carry out instructions
Ability to deal with standardized situations
Benefits
Paid Medical - NO COST Employee Healthcare and Prescription Plan
Rewarding performance based pay plans and bonuses
The Best Dealership Facilities in the Area
College Scholarship Program
401(k) with Company Match
Largest privately owned auto group in the country, GREAT career growth potential
Generous paid time off/vacation and sick days
Basic Life Insurance
NO COST Employee Assistance Program
100% Paid Training
Comprehensive employee recognition/rewards programs
Hendrick Automotive Group is a back-to-back winner of Automotive News' Best Dealerships to Work For Award
Successful Team approach with Doing Business the Right Way Focus
Company
Hendrick Motorsports
Hendrick Motorsports NASCAR Racing Team
Founded in 1984
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Jake Backer
Sr. Director of Partnerships
Madelyn Mirek
Marketing Partnerships
Recent News
Sports Business Journal
2025-12-16
Sports Business Journal
2025-11-04
Company data provided by crunchbase