Ski Butlers · 1 day ago
Rental Technician - Limelight Mammoth
Mammoth Lakes, CA
Part-time
Onsite
New Grad, Entry Level
$20/hr - $20/hrSki Butlers is a leader in ski and snowboard rental delivery, committed to providing exceptional service and a memorable customer experience. The Rental Technician role involves interacting with customers to fit equipment rentals and ensure a seamless experience at the resort.
RentalSkiingSporting Goods
Responsibilities
Completing scheduled and reactive ski/snowboard rental fittings
Continued focus on our three Key Customer Requirements:
KCR #1: On Time - Arriving within 5 minutes of the agreed upon time
KCR #2: Communication - Setting clear expectations around the entire scope of service
KCR #3: Equipment - Choosing the right equipment for each guest given their skills and current conditions at the resort
Support: Provide equipment support within the hotel
Pickup: All scheduled returns are retrieved from guest accommodations if not returned to the fitting lounge
Setting up the next shift and future team members for success
Maintain and improve the resort experience through assisting guests in numerous aspects of ski area operations
Making/Answering customer phone calls with a positive and inviting tone of voice
Restocking fitting lounge with extra equipment
Qualification
Required
Expect weekend and holiday work
Daily operations broken into morning and evening shifts
Passion for skiing/snowboarding
Preferred
Previous hospitality experience preferred
Benefits
Free Alterra Mountain Company Employee pass:
Unlimited access to all AMC owned resorts
Ability to upgrade to full Ikon Pass at heavily discounted rate
Ability to ski everyday•
Barring blackout dates at Deer Valley
Access to 645+ industry discounted brands through Expertvoice
Discounted access to Rossignol/Dynastar/Lange equipment
401K benefit and match for ALL staff members over 18 years old
Company
Ski Butlers
Ski Butlers specializes in and ski and snowboard rental delivery to over 35 North American Ski Resorts.
Founded in 2004
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Jake Hardy
Chief Operating Officer
Justin DiAntonio
Park City Partnerships and Operations Manager
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