Apply on Employer Site

AIG · 2 days ago

Global Quality Assurance Reviewer - Claims

Atlanta, GA

Full-time

Onsite

Mid Level

AIG is a global leader in commercial and personal insurance solutions, and they are seeking a Global Quality Assurance Reviewer - Claims to join their team. The role involves performing claim file reviews to ensure compliance with best practices and identify improvement opportunities in claims handling.

BankingFinancial ServicesInsurance

H1B Sponsor Likely

Responsibilities

Complete quality reviews on all files within program guidelines while achieving and maintaining calibrated application of Line of Business best practices and claim handling expectations

Organize and execute Benchmark reviews as a Team Lead; including scheduling, GQA review team oversite and results reporting

Establish and maintain effective communication with Line of Business partners including presentation of constructive feedback in a positive way

Identification of trends and improvement opportunities with follow-up to ensure implementation of meaningful continuous improvement and/or action plan in partnership with claims

Commitment to personal development and skill enhancement

Qualification

Claims handling experienceClaims analysisAuditIndustry practicesPersonal Accident claimsPersonal Lines claimsInfluencing skillsAttention to detailVerbal communication skillsWritten communication skillsOrganizational skills

Required

Proven claims experience handling Personal Accident and Personal Lines LOB claims

Excellent awareness of industry practices surrounding Claims Handling together with strong knowledge of subject matter and ability to apply it to the role

Ability to make recommendations on action and improvement plans

Excellent attention to detail

Strong verbal and written Communication skills, ability to influence and to manage stakeholder expectations

Excellent organizational skills

Eligibility to work in US and Internationality - The role is based in the US and will require to work from other AIG offices (up to 25% travel)

Preferred

Additional language skills, desirable

Additional experience in other LOBs would be desirable

Experience in claims analysis and audit, desirable

Benefits

Base salary and eligibility for a bonus in accordance with the terms of the applicable incentive plan

A range of competitive benefits

Total Rewards Program, a comprehensive benefits package that extends beyond time spent at work to offer benefits focused on your health, wellbeing and financial security—as well as your professional development

Company

AIG

Glassdoor3.7

AIG is a global insurance company providing insurance products to support clients in business and in life.

Founded in 1919

New York, New York, USA

10001+ employees

https://www.aig.com/

H1B Sponsorship

AIG has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (2)

2024 (2)

2023 (4)

2022 (23)

2021 (5)

2020 (13)