AT&T · 2 days ago
Senior UX Content Designer
AT&T is a leading telecommunications company empowering leaders to drive change. The Senior UX Content Designer will be responsible for creating UX content for att.com, ensuring it aligns with brand voice and accessibility guidelines while collaborating with various teams to enhance customer experiences.
CollaborationCommunications InfrastructureMobileService IndustryTelecommunicationsWireless
Responsibilities
Take content from concept to publication, implementing AT&T digital experience standards and business objectives
Review and collaborate on design wireframes and comps to deliver the best customer experiences
Ensure all content follows style guide, editorial, SEO, and accessibility guidelines as well as AT&T brand voice and tone
Support scrum teams and collaborate with designers, product managers, developers, business partners, and legal to regularly release new features
Qualification
Required
Bachelor's degree in English, communications, journalism, or equivalent experience
Portfolio of UX content that demonstrates an understanding of product design processes and showcases content decisions
Five+ years' mid-level experience in UX writing or content design for a consumer audience, with some experience managing content projects independently
Two+ years' experience in content strategy balancing user testing, industry research, and other analytics for marketing and business needs
Five+ years' experience writing UX for digital spaces (e.g., e-commerce sales flows, mobile apps, support articles, account management flows)
Exceptional collaboration skills and comfortable guiding stakeholders through customer journeys
Experience writing or editing microcopy, including error messages, button labels, or status messages
Strong attention to detail and a knack for communicating complex concepts clearly and concisely
Agile or development cycle experience (one+ year preferred)
Preferred
Experience with design tools (e.g., Figma, Sketch, or Adobe XD) and project management systems (e.g., Jira, Azure DevOps, or Workfront) a plus
Experience with conversation design a plus
Benefits
Medical/Dental/Vision coverage
401(k) plan
Tuition reimbursement program
Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays)
Paid Parental Leave
Paid Caregiver Leave
Additional sick leave beyond what state and local law require may be available but is unprotected
Adoption Reimbursement
Disability Benefits (short term and long term)
Life and Accidental Death Insurance
Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
Employee Assistance Programs (EAP)
Extensive employee wellness programs
Employee discounts up to 50% off on eligible AT&T mobility plans and accessories
AT&T internet (and fiber where available) and AT&T phone
Company
AT&T
AT&T is a telecommunications company that provides wireless communications, internet and digital television services.
H1B Sponsorship
AT&T has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (575)
2024 (586)
2023 (282)
2022 (450)
2021 (271)
2020 (162)
Funding
Current Stage
Public CompanyTotal Funding
$5.04BKey Investors
National Telecommunications and Information Administration
2025-09-19Post Ipo Debt· $5B
2024-02-12Grant· $42.3M
2023-01-19Grant· $2.2M
Recent News
Dallas Morning News
2026-01-06
WSJ.com: US Business
2026-01-06
2026-01-06
Company data provided by crunchbase