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Inside Higher Ed · 1 week ago

DIRECTOR, CAMPAIGN OPERATIONS, ADVANCEMENT, Development & Alumni Relations

Boston, MA

Full-time

Onsite

Director/Executive

$175K/yr - $200K/yr

8+ years exp

Inside Higher Ed is looking for a Director of Campaign Operations in their Advancement team. The role involves designing and implementing project management processes for fundraising campaigns, collaborating with senior leadership, and using data to drive campaign strategies and improvements.

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Responsibilities

Serve as project manager for assigned fundraising mini-campaigns and emerging initiatives including the "You Are Why" mini-campaign for research and forthcoming BU Arts Initiative; coordinate planning, track milestones, and ensure follow-through against campaign goals

Collaborate with senior leadership and key stakeholders to develop, refine, and align campaign strategies informed by data insights and evolving institutional priorities

Utilize performance data to evaluate campaign effectiveness and recommend timely strategic adjustments to improve fundraising outcomes

Lead scenario planning, risk assessment, and impact forecasting to anticipate operational challenges and strategic opportunities

Partner with colleagues in Advancement and key campus offices to clarify priorities, anticipate project needs, and execute deliverables aligned with overall campaign strategy

Monitor campaign progress, identify and resolve inefficiencies or recurring needs, and recommend workflow and timeline optimizations in real time

Proactively identify gaps in campaign operations and propose and implement innovative, data-driven solutions

Lay the groundwork for project management best practices within Advancement-piloting, refining, and solidifying methods for campaign coordination and communication with a strategic, data-centered approach

Design and implement analytics frameworks and tools to measure campaign impact, resource utilization, and operational efficiency

Create templates, trackers, dashboards, status reports, and processes that integrate all campaign components and inform decision-making at all levels

Develop, document, and share project management and analytical best practices for Advancement campaign operations while partnering with other project management and Business Intelligence colleagues across the unit; facilitate knowledge sharing, workflow optimization, and continuity planning

Lead development of comprehensive dashboards and reports that provide actionable analytics on campaign progress, donor engagement, and fundraising metrics

Track and analyze key performance indicators (KPIs) to guide strategic adjustments and provide regular updates to senior leadership

Conduct trend analysis, segmentation, and predictive analytics in collaboration with the Business Intelligence team to identify high-impact donor prospects and opportunities for campaign growth. Support data gathering, advanced analysis, and interpretation to strengthen campaign performance reporting and storytelling

Monitor campaign budgets and expenditures in partnership with Finance and Administration colleagues to ensure fiscal responsibility and strategic resource allocation

Foster a culture of transparency, strategic thinking, data-driven decision-making, teamwork, and inclusion

Build strong relationships across Advancement and the wider university, encouraging cross-functional cooperation and collaboration

Lead initiatives to cultivate a data-informed culture within Advancement, promoting adoption of analytics to enhance planning and evaluation

Encourage continuous growth, learning, and the pursuit of innovation in campaign operations through analytical insights

Remain adaptable and enthusiastic about change as systems, structures, and campaign objectives evolve

Support additional campaign and stewardship initiatives, division strategic goals, and special projects as determined by Vice President and organizational priorities

Qualification

Campaign fundraising analyticsData analysisProject managementConstituent relationship managementCommunicationCollaboration skillsCreative problem solving

Required

Bachelor's degree

A minimum of eight years of relevant experience

Strong knowledge of campaign fundraising analytics

Experience staffing executive and academic leadership

Excellent written and oral communication and presentation skills

Superior collaboration skills

Significant travel, including domestic and international, with some nights and weekends required

Ability to manage data and work with constituent relationship management system (BBEC) in a highly proficient manner, including creating and managing reports and other prospect data. Must have ability to interface and partner with Data Applications team

Advanced strategic skills and creative problem solving. Ability to influence and persuade others in a busy, deadline driven environment. Ability to deal with ambiguity and proactively seek input in a professional and collegial manner