PM Account Compliance Supervisor jobs in United States
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City Wide Facility Solutions - Las Vegas · 4 months ago

PM Account Compliance Supervisor

City Wide is the nation’s leading management company in the building maintenance industry, providing solutions to various facility issues. The PM Account Compliance Supervisor is responsible for quality control of operations, enhancing client satisfaction, and collaborating with Independent Contractors to meet client needs.

Management Consulting

Responsibilities

Develop and maintain productive, working relationships with Independent Contractors (IC) and In-House labor by communicating client priorities and collaborating on solving problems
Review scope of work and ensure quality assurance per account to retain existing business and gain new business
Communicate with Facility Services Manager daily for any issues that need immediate attention, including the nightly recap via email or phone message
Make recommendations for IC work assignments, manage to client standards and company guidelines and discharge if not meeting service level agreement
Manage inspections, customer complaints, customer requests, new client starts, or VIP treatment needing attention
Ensure compliance with client policies & procedures, approved cleaning tools and equipment and their proper use
Other duties as necessary

Qualification

Management experienceQuality assuranceClient relationship managementCommunication skillsProblem solving

Required

Experience in building maintenance, janitorial or similar industries
Strong management experience
Good communication skills
Ability to work independently and with others
Ability to exercise good judgment in reporting client concerns
Ability to work in various types of facilities including industrial, manufacturing, office, medical, retail, etc

Company

City Wide Facility Solutions - Las Vegas

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City Wide is the largest management company in the maintenance industry that provides solutions for commercial properties across the United States and Canada.

Funding

Current Stage
Early Stage

Leadership Team

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TJ Roberts
Operating Partner / General Manager
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Company data provided by crunchbase