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U.S. Multimodal Group · 3 months ago

Senior Customs Entry Writer

Long Beach, California, United States

Full-time

Onsite

Mid, Senior Level

$23/hr - $30/hr

3+ years exp

U.S. Multimodal Group is seeking a Senior Customs Entry Writer to serve as a liaison between the company and its customers. The role involves preparing documents for customs clearance, resolving customer concerns, and ensuring compliance with regulations.

Supply Chain Management

Responsibilities

Serves as the customer service liaison between the company and the customer(s)

Resolves problems (i.e. billing, tracking shipments) and handles customer concerns. Builds relationships with customers

Prepares important documents for import customs clearance of client shipments (i.e. bonds, bills, CBP/PGA releases, and reports

Track and trace shipments

Communicates and corresponds with CBP and the various PGAs to resolve routine issues

Cross-trains in additional responsibilities

Handles confidential information

Has experience specific to client submission requirements and clearance of specific commodities

Opens files, enters notes, information, and document requests in corporate systems

Reviews documentation or issues documents to meet government regulations and carrier regulations

Convert and verify shipment weight, volume, and foreign currency

Sends information/document requests to the company's employees, suppliers, service providers, and/or U.S. government agencies as needed

Communicates with specific offices, departments, and teams on all issues affecting customs brokerage

Ensures compliance with FDA, EPA, USDA, etc

Maintains communication with customers, carriers, and vendors

Coordinates shipments from airline, ocean piers, and CFS (container freight station) to customer/consignee destination

Coordinates pick-ups and invoices files

Stays up-to-date on regulations, laws, and guidelines. Acts as a resource to internal and external clients

Handles accounting processes accurately and in a timely manner

Performs additional duties as assigned by management

Qualification

Customs brokerage experienceLogistics experienceCargowiseMicrosoft 365Analytical skillsWork standardsCustomer orientedInterpersonal skillsMotivationProblem solving