NEOGOV · 1 month ago
System Administrator (Project Program Manager II TLT/SDA)
Seattle, WA
Full-time, Contract
Hybrid
Entry, Mid Level
$108K/yr - $136K/yr
2+ years expKing County Metro Transit is hiring a System Administrator (Project Program Manager II) to join Central Services within the Capital Division of Metro Transit Department. This role involves providing application support for the Capital Management Reporting System (CMRS), focusing on contracts, planning, and project management modules, and facilitating communication with vendors to resolve issues.
GovTechHuman ResourcesInformation TechnologySoftware
Responsibilities
Provide application support for Metro Transit’s Capital Management Reporting System (CMRS) contracts, planning, and project management modules, including Libraries and User Administration
Serve as the primary point of contact with the Metro’s vendor(s) for service tickets, including submitting, tracking and following up on issues until resolution
Facilitate bi-weekly meetings with Metro’s vendor(s) including preparing agendas, document meeting notes, and tracking action items including informing stakeholders/users of status
Provide support for Metro Transit employees in the effective use of CMRS, including troubleshooting and workflow guidance
Create, update, and maintain Metro’s application user manuals, training guides, and/or documentation to ensure consistent system use across Divisions and Department
Monitor and maintain data integrity within CMRS including performing validations, corrections, and quality checks to ensure accurate reporting for stakeholders/users
Provide operational support to Metro Transit employees with successful utilization of the system workflows
Responsible for testing and validating system updates, patches, enhancements prior to release and tracking issues as they arise while ensuring minimal disruption to business operations
Collaborate with internal stakeholders to identify and implement process improvements that increase efficiency in contracts, planning, and project management modules
Coordinate with Metro Transit employees to ensure data required to support other systems is maintained in a timely manner
Other related applications or database duties as assigned
Qualification
Required
Two (2) years of experience providing application or system support with Aurigo Masterworks
Knowledge of application workflows, including budgeting, contracting, and invoicing processes
Proficiency with Microsoft Excel for data analysis and application reporting
Demonstrated ability to ensure data integrity and support compliance reporting
Experience providing end-user guidance, support and training
Strong communication skills, including ability to prepare documentation, meeting notes, and user training materials
Preferred
Knowledge of or experience using Oracle-based systems to support similar systems
Familiarity with construction management processes and documentation
Benefits
Excellent medical, dental, and vision coverage options: King County provides eligible employees with options, so they can decide what’s best for themselves and their eligible dependents
Life and disability insurance: employees are provided basic coverage and given the opportunity to purchase additional insurance for both the employee and eligible dependents
Retirement: eligible King County employees may participate in a pension plan through the Washington State Department of Retirement Systems and a 457(b) deferred-compensation plan
Transportation program and ORCA transit pass
12 paid holidays each year plus two personal holidays
Generous vacation and paid sick leave
Paid parental, family and medical, and volunteer leaves
Flexible Spending Account
Wellness programs
Onsite activity centers
Employee Giving Program
Employee assistance programs
Flexible schedules and telecommuting options, depending on position
Training and career development programs
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
501-1000 employees
H1B Sponsorship
NEOGOV has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
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Trends of Total Sponsorships
2025 (13)
2024 (10)
2023 (10)
2022 (18)
2021 (14)
2020 (16)
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Leadership Team
Shane Evangelist
CEO
Brandon McDonald
Head Of Marketing
Recent News
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2025-11-14
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2025-10-31
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