Briggs Auto Group · 2 days ago
Automotive Sales Manager
Briggs Auto Group is a family-owned Kansas automotive group that began in 1979. The Automotive Sales Manager role is responsible for the end-to-end execution of the sales department, leading the team to ensure compliance, profitability, and excellent customer experiences.
Automotive
Responsibilities
Lead daily sales operations and deliver consistent performance across volume, gross, and customer experience
Drive execution of core sales process: meet & greet, needs assessment, product demo, test drive, trade appraisal, negotiation, close, and delivery—no freelancing
Desk deals and structure transactions to maximize profitability while protecting approvals, funding velocity, and compliance
Partner with F&I to ensure smooth handoffs, clean paperwork, and a unified customer experience that reduces friction and increases retention
Coach, train, and develop sales consultants through structured one-on-ones, role-play, accountability huddles, and performance plans
Manage CRM performance: lead response times, appointment set/kept, showroom traffic conversion, follow-up discipline, and lost-lead recovery
Control inventory strategy with leadership: turn rate, aged inventory action plans, pricing governance, merchandising standards, and lot readiness
Own trade management and appraisals: consistent valuation logic, ACV discipline, and recon-to-frontline speed
Monitor and report KPIs daily/weekly/monthly; build action plans off data—not opinions
Ensure compliance with dealership policies and all applicable local/state/federal requirements (advertising, disclosures, privacy, fair dealing)
Handle customer escalations professionally and fast—protect CSI without giving away the store
Stay current on market trends, digital retailing tools, and competitive positioning; implement improvements that increase conversion and margin
Qualification
Required
Proven automotive sales management experience (Sales Manager, Desk Manager, or high-performing team lead)
Track record of delivering results across volume, gross, and customer satisfaction simultaneously
Strong leadership presence with the ability to coach, correct, and drive accountability without drama
High competence in desking, trade evaluations, and negotiation strategy
Proficiency with CRM and sales reporting tools; disciplined follow-up and pipeline management mindset
Ability to work under pressure in a fast-paced retail environment; strong organizational and prioritization skills
Professional integrity and compliance-first execution—shortcuts are a hard no
Benefits
Medical, dental, vision options (per company plan).
401(k)/retirement options (per company plan).
Paid time off and paid holidays (per company policy).
Ongoing training and advancement opportunities within a multi-rooftop organization.