Globalstar · 1 month ago
Operations Control Center Operator
Covington, Louisiana, United States
Full-time
Onsite
New Grad, Entry LevelGlobalstar is a company that pioneered personal safety through satellite technology. The OCC Operator supports network infrastructure by monitoring and troubleshooting telecommunications and satellite operations, ensuring the successful operation of Globalstar's global networks.
TelecommunicationsWeb Hosting
Responsibilities
Learn the components, functions, and interfaces of the Globalstar networks
Monitor and control the Globalstar worldwide ground and space-based networks using customized and standard network monitoring tools
Learn the details of commanding and controlling the Globalstar Satellite Constellation
Use experience, trending analysis, and external input to prevent or minimize system outages
Isolate and resolve any network issues in a timely manner and document all activities with the “JIRA” ticketing system
Work with Gateway, Satellite, System Engineering, Information Technology, Customer Relations, and other Globalstar departments to ensure the successful operation of the Globalstar network
Draft and maintain operations procedures, training materials, and other documents
Complete all required training and certification within the prescribed timeframe
Qualification
Required
Excellent verbal and written communication skills, including the ability to interact clearly and concisely with all departments and levels of management
Ability to meet multiple deadlines in a fast-paced environment
Ability to effectively manage time and prioritize tasks
Ability to act with integrity, professionalism, and confidentiality
Proficiency with Microsoft Office
Problem solving skills
Good understanding of workstation operations, computer operating systems and network monitoring tools
Bachelor's degree in related field or equivalent work experience
Experience with Technical Support, Customer Service, and other troubleshooting entities
Complete all required training and certification within the prescribed timeframe
Flexible shift schedule to support 24/7/365 network operations
Willingness and ability to travel as needed
Willingness and ability to work after regularly scheduled hours as needed
Ability to sit at a desk for prolonged periods working on a computer (4 to 8 hours)
Ability to operate the equipment used for the job
Ability to lift 15 pounds at times
Preferred
Experience with PowerBi, Grafana and Linux
CCNA certified a plus
Benefits
Paid Time Off
Paid Holidays
401(k) Plan with Company Match
Employee Stock Purchase Program
Voluntary and Company Paid Group Life Insurance
Short- and Long-Term Disability Insurance
Medical FSA
Dependent Care
Competitive Salaries
Health Insurance
Dental Insurance
Vision Insurance
Employee Assistance Program
Comprehensive and Interactive Wellness Program
Company
Globalstar
Globalstar is the widely-used handheld satellite phone service, offering both voice and data services from virtually anywhere.
Founded in 1991
201-500 employees
H1B Sponsorship
Globalstar has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (16)
2024 (6)
2023 (5)
2022 (5)
2021 (6)
2020 (5)
Funding
Current Stage
Public CompanyTotal Funding
$652MKey Investors
Apple
2024-10-29Post Ipo Equity· $400M
2023-02-28Post Ipo Debt· $252M
2006-11-02IPO
Leadership Team
Paul E. Jacobs
Chief Executive Officer
Recent News
GlobeNewswire
2026-01-07
The Motley Fool
2026-01-07
thefly.com
2025-12-24
Company data provided by crunchbase