Maine Eye Center · 2 days ago
Administrative Clinical Coordinator
Portland, ME 04102
Full-time
Onsite
Entry Level
$19/hr - $22/hr
1+ years expMaine Eye Center is a regional ophthalmology practice focused on comprehensive medical and surgical eye care. The Administrative Clinic Coordinator is responsible for providing excellent customer service to patients and administrative support to physicians while maintaining effective working relationships with all stakeholders.
ConsultingHealth CareHealth DiagnosticsMedical
Responsibilities
Communicating professionally with internal and external contacts and patients
Providing attention to detail and accuracy in a fast-paced, multi-tasking environment
Operating a computer, photocopier, and fax machine
Greeting patients and answering phones in a pleasant and professional manner
Prioritizing work and handling heavy work volume
Providing administrative support to physicians
Managing patient care schedules and following the template to ensure proper clinic flow
Answering calls from internal and external sources
Working closely with patients to schedule appointments, arrange special tests, reschedule appointments as needed due to physician schedule changes, and other tasks that may be required to provide the support needed for excellent customer service
Sending patient letters as needed, i.e., missed or rescheduled appointments
Collaborating with other administrative assistants and departments
Providing a friendly and welcoming atmosphere for patients and their families
Maintaining strict confidentiality for physicians’ schedules
Participating in professional development activities
Other duties as assigned by supervisor
Qualification
Required
Demonstrate and exemplify all MEC core values: Teamwork, Quality Patient Care, Respect, Responsibility, and Integrity
Ability to maintain establish and maintain effective working relationships with employees, providers, patients, and the public
Ability to communicate and speak clearly and concisely
Exceptional customer service skills
Ability to exercise judgement, initiative, and possess problem-solving skills
Professional communication with internal and external contact and patients
Attention to detail and accuracy in a fast pace, multi-tasking environment is essential
Minimum of one year of administrative experience
Intermediate skill level with MS Office is required
High school diploma or equivalent is required
Benefits
Healthcare
Dental
Wellness Program
401(k) with 5% matching
HSA and FSA options
PTO
Paid Holiday
Other perks to support your well-being and career growth.
Company
Maine Eye Center
Maine Eye Center provides comprehensive eye specialty services with the help of trained optometrists and physicians.
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase