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Classic Bank, NA · 2 days ago

Branch Manager

Rockdale Branch - Rockdale, TX 76567

Full-time

Onsite

Mid, Senior Level

3+ years exp

Classic Bank, NA is a financial institution seeking a Branch Manager to oversee branch operations. The role involves managing cash flow, assessing financial risks, promoting business goodwill, and ensuring compliance with policies and regulations.

BankingFinancial Services

Responsibilities

Oversee the flow of cash and financial instruments in accordance with company policy

Assess risk of all financial transactions executed by organization personnel

Direct, coordinate, and monitor activities to implement institution's policies and procedures

Contact customers and businesses, community, and civic organizations to promote goodwill and generate new business

Compile and report financial data as required by organization and government regulations

Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service. Resolves account problems

Cross-trains and serves in teller and Banker functions

Participates with HR and Area Branch Manager on interviews, training, planning, assigning, and directing work for branch positions

Participates with HR and Area Branch Manager in performance appraisals, rewarding and disciplining employees; addressing complaints and resolving problems

Participates in the annual Business Continuity Plan Mock Tests

Approves branch invoices

Oversees branch facilities and elevates to Maintenance personnel and/or COO as needed

Ensure security procedures are followed according to bank policy

Ensure branch staff attend the required regulatory training as it is scheduled

Supervisory responsibilities, to include: Directly supervises employees in the Classic Bank Branch environment; Supports organization's goals and values; Follows policies and procedures; Completes administrative tasks correctly and on time; Benefits organization through outside activities

Other duties as assigned

Qualification

Banking operations knowledgeSupervisory experienceMicrosoft ExcelCustomer service skillsProfessional demeanorInterpersonal skillsEffective communication

Required

Oversee the flow of cash and financial instruments in accordance with company policy

Assess risk of all financial transactions executed by organization personnel

Direct, coordinate, and monitor activities to implement institution's policies and procedures

Contact customers and businesses, community, and civic organizations to promote goodwill and generate new business

Compile and report financial data as required by organization and government regulations

Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service. Resolves account problems

Cross-trains and serves in teller and Banker functions

Participates with HR and Area Branch Manager on interviews, training, planning, assigning, and directing work for branch positions

Participates with HR and Area Branch Manager in performance appraisals, rewarding and disciplining employees; addressing complaints and resolving problems

Participates in the annual Business Continuity Plan Mock Tests

Approves branch invoices

Oversees branch facilities and elevates to Maintenance personnel and/or COO as needed

Ensure security procedures are followed according to bank policy

Ensure branch staff attend the required regulatory training as it is scheduled

Supervisory responsibilities, to include: Directly supervises employees in the Classic Bank Branch environment, Supports organization's goals and values, Follows policies and procedures, Completes administrative tasks correctly and on time, Benefits organization through outside activities

Knowledge of Banking operations, policies and procedures

Proficiency with Microsoft Excel, Word, and Outlook

Ability to communicate effectively and tactfully with other departments and branches

Ability to operate efficiently in a fast-paced environment, while meeting consistent deadlines

Strong interpersonal and group facilitation skills

Must be able to utilize good judgment, demonstrate patience, and maintain a professional demeanor

Four-year college degree and/or equivalent experience in a Bank management environment

Required to use hands to finger, handle or feel; reach with hands and arms

Requires corrected hearing in normal range of effective communication via telephone and alarms

Must be able to speak English

May be required to either sit or stand for long periods of time

May occasionally lift up to 25 pounds

Specific vision abilities include close vision, distance vision, and the ability to adjust focus. Considerable effort and eyestrain from continued checking on the accuracy of all work