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Worldwide Flight Services (WFS) · 2 days ago

Office Manager - Air Cargo

Dallas, TX

Full-time

Onsite

Mid, Senior Level

2+ years exp

Worldwide Flight Services (WFS) is a leading provider of ground handling services across a global network. The Office Manager - Air Cargo will oversee staffing, ensure customer satisfaction, and maintain compliance with security and operational standards while directing supervisory personnel within the assigned area.

Air Transportation

Responsibilities

Ability to read, analyze, and interpret WFS Employee Handbook, WFS Supervisors

Manual, applicable union contract, general business periodicals, professional journals,technical procedures, or governmental regulations, airline policy and proceduresmanuals

Ability to write reports, business correspondence, and procedure manuals

Ability to effectively present information and respond to questions from groups or managers, clients, and customers

Ability to define problems, collect data, establish facts, and draw valid conclusions

Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form

Ability to operate equipment and hold necessary licensing (if applicable)

Ability to perform specific responsibilities related to your shift

Reports to work on a regular and timely basis

Qualification

Management experienceAirline pricing experienceReport writingInterpersonal skillsComputer software familiarityEnglish fluencyDecision-making skills

Required

Two to five years previous management/specialist supervisory experience in field service duties

College degree or equivalent experience

Airline pricing experience

Must be able to work weekends (Friday, Saturday and Sunday), holidays and days off

Ability to read, analyze, and interpret WFS Employee Handbook, WFS Supervisors Manual, applicable union contract, general business periodicals, professional journals, technical procedures, or governmental regulations, airline policy and procedures manuals