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MarineMax · 2 weeks ago

Assistant Service Manager

St. Petersburg, Florida, United States

Full-time

Onsite

Mid Level

MarineMax is a leading company in the marine industry, and they are seeking an Assistant Service Manager to support the Service Manager and the service team. The role involves supervising daily operations within the service department to ensure profitability and providing leadership to the service team.

Financial Services

Responsibilities

Determine need for repairs through water test, by use of mechanical testing devices, by questioning the customer about the boat’s performance, or by visual inspection of the boat and equipment

Estimate cost of repairs and prepare itemized work order listing costs of parts and labor.- Utilizes MarineMax computer systems and database applications (IDS, Scheduler, Cognos) as applicable

Assist Service Manager with hiring, training, motivating, counseling and monitoring the performance of all service team members

Train and assist Team Leaders to prepare boats in accordance with MarineMax standards and best practices to ensure satisfied customers

Provide technical assistance to service technicians as needed

Assist Service Manager with monitoring and maintaining the efficiency of the department to ensure profitability, including reviewing the monthly service DOC

Inspect quality of work performed as required, prior to delivery to the customer

Coordinate and oversee the installation of optional equipment and electronics

Maintain a clean and professional facility

Implement safe, effective and efficient work procedures

Maintain good working relationships with factory and vendors as they relate to product and quality control

Oversee the proper maintenance of machinery and docks

Other duties as assigned