Hotel Monteleone · 1 month ago
Stewarding Supervisor Flexible Schedule AM & PM
New Orleans, Louisiana, United States
Full-time
Onsite
Mid, Senior Level
2+ years expHotel Monteleone is seeking a Stewarding Supervisor who will assist the Executive Steward in coordinating all activities of the Stewarding department. The role involves leading the team, ensuring service standards are met, and maintaining cleanliness and organization within the kitchen and storage areas.
HospitalityLeisureTravel
Responsibilities
Lead, teach, coach and inspire our Stewarding team for the evening shift
Ensure Stewarding associates arrive for their shift on time, are well groomed and ready to work
Assign work station to all Stewarding team during line-up and pass on events and information
Ensure Stewarding associates are following the proper procedures and standards set in place by the department and the hotel
Responsible for the opening and closing shift
Ensure that all Kitchens are Cleaned, Organized and sanitized
Ensure all daily tasks list are completed
Ensure inter-departmental communication and cooperation in the interest of better guest satisfaction
Ensure that garbage & recycling removal is being done in a timely manner and done according to the rules set in place by the hotel
Assist in the correct usage of all chemicals within the department and outlets, including appropriate training
Assist any outlets and culinary team for any kind of resource request
Ensure all equipment is cleaned, maintained and properly stored after an event
Attend and participate in departmental meetings
Ensure all storage rooms are kept clean and organized
Foster an environment of cooperation within the department and between other departments within the hotel
Encourage participation and input from all associates while promoting professional work habits that will ensure that the department is being guided at all time by Hotel Monteleone’s Mission, Vision and Values
Have a proactive eye for detail and cleanliness
Actively participate in hotel committee (Service plus, environmental, learning, Health and Safety…)
Compliance with all safety regulations of assigned tasks, and ensure a clean and safe working environment with active participation in the hotel health and safety program
Follow department policies, procedures and service standards
Maintain a clean and safe work environment
Other duties as assigned
Qualification
Required
Effectively interact and communicate with people from diverse backgrounds
Read and comprehend simple instructions, short correspondence and memos
Write simple correspondence
Effectively present information in one-on-one and small group situations to customers, clients and other associates of the hotel
Must understand English
Add, subtract, multiply and divide in all units of measure using whole numbers, common fractions and decimals
Compute rate, ratio and percent
Draw and interpret bar graphs
Apply common sense understanding to carry out detailed but uninvolved written or oral instructions
Deal with problems involving a few concrete variables in standardized situations
Working knowledge utilizing computers with Delphi, Ultipro, Word and Excel
Must demonstrate the ability to supervise hourly associates and contract associates in the Stewarding department
The work schedule varies and may include working weekends and holidays
The noise level in the work environment is usually moderate
May be exposed to adverse temperatures to include heat
Occasionally lift and/or move up to 50 pounds
Frequently stand, walk, use hands to fingers, handle or feel
Occasionally reach with hands and arms and stoop, kneel, crouch or crawl
Available to work a full-time, evening (PM) shift, Monday – Sunday including holidays
A high school diploma or general education degree (GED)
At least two (2) years of customer service experience
At least two (2) years of supervisor experience or
At least five (5) consecutive years working as a Steward in preferably in a hotel's restaurant
Company
Hotel Monteleone
Hotel Monteleone is a hospitality company specializing in suites, ballrooms, and reception rooms.
201-500 employees
Funding
Current Stage
Growth StageRecent News
2024-11-24
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