Credit Union Leasing of America (CULA) · 1 month ago
Operation Supervisor
Los Angeles, California, United States
Full-time
Onsite
Entry, Mid Level
2+ years expCredit Union Leasing of America (CULA) is a leading financial services company dedicated to delivering innovative products and outstanding service. They are seeking an Operations Supervisor responsible for managing recovered vehicle assets, ensuring they are sale-ready, and driving process improvements.
Financial Services
Responsibilities
Supervise daily activities of assigned team members to ensure productivity, quality, and service standards are consistently met
Provide ongoing coaching, guidance, and feedback to support employee development and performance
Serve as the first point of escalation for operational issues, questions, and employee concerns
Monitor individual and team performance, addressing issues promptly and escalating as appropriate
Ensure daily workflows and tasks are completed accurately and on time
Coordinate workload distribution to balance efficiency, capacity, and deadlines
Assist with onboarding and training of new hires
Ensure adherence to company policies, procedures, and compliance requirements
Track and report basic performance metrics and operational updates to management
Communicate priorities, deadlines, and process changes clearly to the team
Identify opportunities for process improvements and support implementation of new procedures or tools
Lead efforts to improve current process and standard operating procedures
Qualification
Required
High school diploma or equivalent required
2–5 years of relevant operational experience, including prior lead or supervisory responsibilities
Strong organizational, problem-solving, and decision-making skills
Clear and professional written and verbal communication skills
Proficiency in Microsoft Office (Excel, Word, Outlook) and relevant internal systems
Preferred
Bachelor's degree
Benefits
Medical, Dental, and Vision benefits
Life Insurance and Long-term disability plans
Flexible Spending Account
401K matching
Employee Stock Ownership Program in a $18.2 Billion Company, plus company matching
Wellness Programs
Metro Tap Card and Metro-link Reimbursement (for Los Angeles, CA employees only)
Career Path Opportunities
Discounts on Parks, Museums, Movie Tickets, and Attractions
Annual Flu Shot
Paid Vacations Days
Paid Sick days
Paid holidays
HGym (available in our Los Angeles, CA & Dallas,TX office)
Rental Car Discounts, Dell Member Purchase Program
UKG Wallet
Company
Credit Union Leasing of America (CULA)
Credit Union Leasing of America (CULA) has been the leader in indirect vehicle leasing for credit unions for over 35 years.
11-50 employees
Funding
Current Stage
Early StageTotal Funding
unknown2017-06-15Acquired
Recent News
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