Graves-Gilbert Clinic · 3 months ago
DIRECTOR OF PRIMARY CARE OPERATIONS -- VALUE-BASED CARE
Bowling Green, Kentucky, United States
Full-time
Onsite
Director/Executive
7+ years expGraves-Gilbert Clinic is seeking a Director of Primary Care Operations to oversee the day-to-day operations of primary care clinics and implement strategies supporting value-based care. The role involves leading initiatives, managing teams, and ensuring high-quality patient care while aligning operational priorities with financial performance and contractual obligations.
Health CareMedical
Responsibilities
Oversee day-to-day operations of primary care clinics, ensuring high-quality, efficient, and patient-centered care
Develop and implement operational strategies that support value-based care objectives, including risk adjustment, care coordination, and chronic disease management
Collaborate with clinical and administrative leaders to standardize workflows, improve access, and reduce unnecessary utilization
Attends all value-based program meetings
Lead the execution of value-based care initiatives, including ACOs, Medicare Advantage, Medicaid, and commercial risk contracts
Monitor and improve performance on quality metrics (e.g., HEDIS, STAR ratings, CAHPS) and cost/utilization benchmarks
Partner with analytics teams to interpret data and drive actionable insights for population health management
Manage and mentor clinic managers and operational staff, fostering a culture of accountability, innovation, and continuous improvement
Facilitate cross-functional collaboration between providers, care teams, and support services to achieve shared goals
Support budgeting, forecasting, and financial performance of primary care operations and value-programs
Align operational priorities with payer contract requirements and incentive structures
Champion initiatives to improve patient engagement, access, and satisfaction
Support provider well-being and retention through operational efficiencies and resource alignment
Partners with Quality Director, Quality Finance Director, and Department to manage all value-based program initiatives and ensure the success of all Primary Care providers within value-based programs
Qualification
Required
Bachelor's degree in Healthcare Administration, Business, Nursing, or related field required
Minimum 7–10 years of progressive leadership experience in healthcare operations, with at least 3 years in a value-based care environment
Deep understanding of value-based care models, population health, and healthcare quality metrics
Strong leadership, communication, and change management skills
Proficiency in data-driven decision-making and performance improvement methodologies
Ability to build relationships across clinical and administrative teams
Preferred
Master's degree preferred
Experience managing multi-site primary care operations strongly preferred
Company
Graves-Gilbert Clinic
Graves-Gilbert Clinic is a medical practice that provides pulmonology and radiology services.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Chris Thorn
CEO
Company data provided by crunchbase