UNFCU · 6 hours ago
Mortgage Loan Officer
UNFCU is a global not-for-profit financial institution that serves the UN community. They are seeking a Mortgage Loan Officer responsible for soliciting and originating residential mortgage loans while ensuring compliance with regulations and providing exceptional service to members.
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Responsibilities
Uphold UNFCU’s mission, core values, and guiding principles by providing an exceptional service experience to colleagues and members alike through consistent demonstration of our service excellence behaviors
Interview applicant(s) for residential first and second mortgage business to determine qualifications and appropriate product(s); explore all possible alternatives and make appropriate recommendations for products and services for the member/applicant; establish and maintain relationships with potential applicants and promote/solicit mortgage business; provide mortgage product education to membership
Manage the application process; transfer data/information taken from the member/applicant into appropriate information systems; provide required disclosures and review with members for accuracy; ensure the accurate preparation of application forms required by UNFCU, in compliance with all related regulations and laws; perform analysis of required documents to appropriately advise membership; monitor regulatory environment for possible changes that may affect residential mortgage lending procedures/guidelines; assist in the resolution of problem situations and commitment conditions
Develop methodologies to determine opportunities for new mortgage business. Develop relationships to assist borrowers during the mortgage process
Follow-up with the Processors to ensure the timely closing of the mortgage. Inform members of the status of their files in accordance with UNFCU’s guidelines for frequency and timeliness
Monitor products, services and rates to ensure UNFCU rates are competitive. Recommend changes to management based on local and national market conditions. Participate in Mortgage Centre initiatives and seminars to educate membership and publicize mortgage operations. Identify opportunities to offer additional mortgage products or cross-sell other credit union products or services
Act as a resource within the overall Mortgage Department. Participate in credit union training programs and any other function as requested
Prepare monthly origination/production reports for management and participate in sales tracking
Qualification
Required
Associates degree or equivalent experience
Strong PC skills
Knowledge of MS Office (Word, Excel, Outlook, and PowerPoint)
Preferred
Thorough knowledge of mortgage lending regulations (i.e. RESPA, REG Z and ECOA), secondary mortgage market – FNMA or FHLMC and private mortgage insurance guidelines required, in addition to ability to read and interpret appraisals, tax returns and credit reports
2-4 years of progressive mortgage originations experience