Scientific Research Corporation · 2 hours ago
Salesforce Business Analyst
Scientific Research Corporation (SRC) is seeking a Salesforce Business Analyst to join the Cloud Service Integration Team (CSIT), supporting the sustainment and enhancement of multiple projects for Department of Defense (DoD) customers. The role involves gathering requirements, analyzing business processes, and translating government needs into actionable user stories while supporting the full project lifecycle in alignment with Agile methodologies and Salesforce best practices.
Responsibilities
Gathering requirements, analyzing business processes, and translating government needs into actionable user stories
Supporting the full project lifecycle and ensuring alignment with Agile methodologies and Salesforce best practices
Qualification
Required
Minimum of Three (3) years' experience required
Experience gathering and documenting functional and technical requirements based on government objectives and stakeholder input
Proven experience analyzing existing business processes and recommending improvements using Salesforce capabilities
Ability to develop clear, concise user stories and acceptance criteria to guide development and configuration efforts
Ability to collaborate with cross-functional teams to ensure solutions meet business needs and comply with DoD standards
Proficient in Agile processes including sprint planning, backlog grooming, and retrospectives
Expertise in communicating effectively with stakeholders, developers, and project managers to ensure transparency and alignment
Salesforce certifications (e.g., Salesforce Certified Administrator, Business Analyst)
Understanding of KPIs, ROI, and how CRM impacts organizational performance
U.S. Citizenship and eligibility for a U.S. government security clearance at the Secret level
Preferred
5+ years of experience preferred
Understanding of cloud security principles and FedRAMP compliance
Experience managing secure environments for government or DoD clients
Hands-on experience with data migration, security models, and release management
Strong documentation and reporting capabilities
Strong understanding of Salesforce platform capabilities and limitations
Experience with Salesforce implementations in enterprise or government environments
Benefits
Medical, dental, and vision plans
401(k) with a company match
Life insurance
Vacation and sick paid time off accruals starting at 10 days of vacation and 5 days of sick leave annually
11 paid holidays
Tuition reimbursement
A work environment that encourages excellence
Company
Scientific Research Corporation
Scientific Research Corporation provides innovative solutions to the U.S. government, private industry, and international markets.