Sewell Family of Companies, Inc. ยท 1 day ago
Customer Service Representative - Ford Lincoln
Odessa, TX
Full-time
Onsite
New Grad, Entry LevelSewell Family of Companies is seeking a friendly and interactive Customer Service Representative for their Ford Lincoln sales department. The role involves assisting guests, providing product knowledge, and bridging the gap between customers and the sales team.
AutomotiveRetail
Responsibilities
Greet & interact with guests coming onto the property
Use product knowledge to match customers wants and needs into options to showcase
Create lasting relationships to ensure customer/brand loyalty
Understand and implement dealership sales processes
Facilitate gathering key contact information from guests to assist in sales process
Present and demonstrate vehicle features
When needed, assist team with tracking and moving inventory, maintaining cleanliness of property & vehicles
When needed, assist in delivering vehicles to guests
Remain up to date on products, market trends and certifications through Ford & Lincoln
Maintain records via Client Relationship Management (CRM) software
Qualification
Required
Must be able to be outside in the weather
Must be able to be on your feet for long periods of time and remain active throughout the workday
Must be able to actively start friendly conversations with guests
Must have a valid Driver's license with good driving record
Complete a drug screening
Complete a background screening
Provide all government I-9 requirements
A combination of education, experience, and training is always considered
Benefits
Medical, vision, and dental insurance
Supplemental insurances including additional life
401K retirement savings
Continuing education and training
Company-paid life insurance
Company-paid short-term disability
Paid time off
Company
Sewell Family of Companies, Inc.
From our dealerships (Ford, Lincoln, Cadillac, Chevy, Buick, GMC, BMW, Chrysler, Dodge, Jeep and RAM) to the parts and services we offer (Great Texas Oil Change, Rockin' S Accessories), our goal is always to be a place where people love to work and do business while we build a better tomorrow.
Founded in 1911
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Jose Mendez
Chief Financial Officer
Company data provided by crunchbase