RealPage, Inc. · 1 day ago
Service Technician - Northern NJ/Extensive Travel
New Jersey, United States
Full-time
Onsite
Mid Level
$21.35/hr - $36.35/hrRealPage, Inc. is a company that supports the installation and maintenance of submetering systems for utilities. The Field Service Technician II is responsible for the diagnosis, installation, repair, and maintenance of utility meter systems, ensuring an exceptional service experience for clients.
Document ManagementPaymentsProperty ManagementPropTechSaaSSoftware
Hiring Manager
☁ John Laury ☁
Responsibilities
Installs, maintains, tests, troubleshoots and repairs AMR equipment (Tehama, Inovonics, Next Century, Aclara and Cerenti) in the field to ensure optimum usage and quality
Attention to detail and accuracy to record meter data in project management software [MOSS]
Evaluates plumbing, electric and gas needs and takes appropriate steps for installation of equipment
Relies on pre-established guidelines and works independently to perform the functions and duties of the position
Troubleshoot network related issues, including routers and phone lines
Intermediate competency in the functionality of Building Automation Systems, Smart Grid Electronic and HVAC controls, including software engineering and commissioning tools, DDC controllers and field devices
Retrofit large commercial mechanical systems and combine by integrating electronic systems within submetering systems to produce raw meter data to be accurately billed
Manages, implements and/or performs technical product support for equipment that has been installed; a system integration specialist
Communicate consistently in a clear and concise way, and adapt to client-specific needs by providing options/alternative solutions
Organizes data into report formats which can be presented to internal and external clients
Maintain good communication with property staff, responding to questions but also passing concerns to your management or internal client service representatives
Collect any necessary due diligence from the client, including prior biller information and submeter information (typically needed for a retrofit project)
Ability to follow all safe work practices including daily testing and inspection of assigned tools and equipment
Qualification
Required
Experience in installation and maintenance of submetering systems
Ability to diagnose, install, repair and maintain utility meter systems
Experience in providing training, repair, troubleshooting and diagnosis support
High level of professionalism
Ability to forge strong, collaborative partnerships both internally and externally
Attention to detail and accuracy in recording meter data in project management software
Ability to evaluate plumbing, electric and gas needs for installation of equipment
Ability to work independently and rely on pre-established guidelines
Ability to troubleshoot network related issues, including routers and phone lines
Intermediate competency in Building Automation Systems, Smart Grid Electronic and HVAC controls
Experience in retrofitting large commercial mechanical systems
Ability to manage, implement and/or perform technical product support for installed equipment
Ability to communicate clearly and concisely, adapting to client-specific needs
Ability to organize data into report formats for presentation to clients
Good communication skills with property staff
Ability to collect necessary due diligence from clients
Ability to follow safe work practices including daily testing and inspection of tools and equipment
Benefits
Health, dental, and vision insurance.
Retirement savings plan with company match.
Paid time off and holidays.
Professional development opportunities.
Performance-based bonus based on position.
Company
RealPage, Inc.
RealPage is the leading global provider of AI-enabled software platforms to the real estate industry.
Founded in 1998
5001-10000 employees
H1B Sponsorship
RealPage, Inc. has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (10)
2024 (19)
2023 (11)
2022 (11)
2021 (17)
2020 (7)
Funding
Current Stage
Public CompanyTotal Funding
$105.04MKey Investors
Camden PartnersApax Partners
2022-01-13Post Ipo Equity· $18.64M
2020-12-21Acquired
2011-09-15Post Ipo Equity· $6.87M
Leadership Team
Dirk Wakeham
Chief Executive Officer
Steve Winn
Chairman of the Board, President & CEO
Recent News
2025-12-25
2025-12-25
2025-12-24
Company data provided by crunchbase