RealPage, Inc. · 6 hours ago
Submeter Service Technician II - Northern NJ/Extensive Travel
RealPage, Inc. is a company that supports the installation and maintenance of submetering systems for utilities. The Submeter Service Technician II is responsible for delivering exceptional service by diagnosing, installing, repairing, and maintaining utility meter systems, while forging strong partnerships with clients and ensuring high-quality service delivery.
Document ManagementPaymentsProperty ManagementPropTechSaaSSoftware
Responsibilities
Installs, maintains, tests, troubleshoots and repairs AMR equipment (Tehama, Inovonics, Next Century, Aclara and Cerenti) in the field to ensure optimum usage and quality
Attention to detail and accuracy to record meter data in project management software [MOSS]
Evaluates plumbing, electric and gas needs and takes appropriate steps for installation of equipment
Relies on pre-established guidelines and works independently to perform the functions and duties of the position
Troubleshoot network related issues, including routers and phone lines
Intermediate competency in the functionality of Building Automation Systems, Smart Grid Electronic and HVAC controls, including software engineering and commissioning tools, DDC controllers and field devices
Retrofit large commercial mechanical systems and combine by integrating electronic systems within submetering systems to produce raw meter data to be accurately billed
Manages, implements and/or performs technical product support for equipment that has been installed; a system integration specialist
Communicate consistently in a clear and concise way, and adapt to client-specific needs by providing options/alternative solutions
Organizes data into report formats which can be presented to internal and external clients
Maintain good communication with property staff, responding to questions but also passing concerns to your management or internal client service representatives
Collect any necessary due diligence from the client, including prior biller information and submeter information (typically needed for a retrofit project)
Ability to follow all safe work practices including daily testing and inspection of assigned tools and equipment
Qualification
Required
Experience in installation and maintenance of submetering systems for utilities (water, gas, electric)
Ability to diagnose, install, repair and maintain utility meter systems in multi-family apartment and other real estate locations
Experience providing training, repair, troubleshooting and diagnosis support
High level of professionalism and ability to forge strong, collaborative partnerships
Ability to install, maintain, test, troubleshoot and repair AMR equipment (Tehama, Inovonics, Next Century, Aclara and Cerenti)
Attention to detail and accuracy in recording meter data in project management software [MOSS]
Ability to evaluate plumbing, electric and gas needs for installation of equipment
Ability to work independently and rely on pre-established guidelines
Ability to troubleshoot network related issues, including routers and phone lines
Intermediate competency in Building Automation Systems, Smart Grid Electronic and HVAC controls
Experience with software engineering and commissioning tools, DDC controllers and field devices
Ability to retrofit large commercial mechanical systems and integrate electronic systems within submetering systems
Experience managing, implementing and/or performing technical product support for installed equipment
Ability to communicate clearly and concisely, adapting to client-specific needs
Ability to organize data into report formats for presentation to clients
Good communication skills with property staff and ability to respond to questions
Ability to collect necessary due diligence from clients for retrofit projects
Ability to follow all safe work practices including daily testing and inspection of assigned tools and equipment
Benefits
Health, dental, and vision insurance.
Retirement savings plan with company match.
Paid time off and holidays.
Professional development opportunities.
Performance-based bonus based on position.
Company
RealPage, Inc.
RealPage is the leading global provider of AI-enabled software platforms to the real estate industry.
H1B Sponsorship
RealPage, Inc. has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (10)
2024 (19)
2023 (11)
2022 (11)
2021 (17)
2020 (7)
Funding
Current Stage
Public CompanyTotal Funding
$105.04MKey Investors
Camden PartnersApax Partners
2022-01-13Post Ipo Equity· $18.64M
2020-12-21Acquired
2011-09-15Post Ipo Equity· $6.87M
Recent News
2026-01-16
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2026-01-16
2026-01-11
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