IBM · 1 month ago
Oracle Cloud Program Director (Public Sector) - HCM
North Carolina, United States
Full-time
Hybrid
Director/Executive
15+ years expIBM is a global leader in consulting and technology services, and they are seeking an Oracle Cloud Program Director to join their Oracle Cloud Consulting team. The role involves directing project teams, managing public sector projects, and establishing strong client relationships to drive successful outcomes.
Business DevelopmentBusiness Information SystemsCRMData ManagementFoundational AISoftware
Responsibilities
Improve customer success through customer-centric engagement and high customer satisfaction
Establish public sector industry, best practices and customer advocacy within AST delivery
Orchestrate delivery-led growth and partnership with public sector clients
Create customer forums and groups to enhance AST client experience and AST industry presence
Administer OneAST engagement by expanding AST Service Lines within our public sector clients
Direct multiple project work teams, collaborating closely with project managers, account managers, and delivery leadership
Direct development and integration of project deliverables
Set project objectives and priorities
Monitor project progress, performance, and staffing requirements
Provide leadership and creativity in structuring large client engagements, typically with multi-year contracts, multiple sub-contractors, and numerous phases
Successfully and profitably manage the delivery of a portfolio of public sector projects and services within planned timelines, budgets, margins, and quality specifications
Use appropriate methodologies (such as risk mitigation/management, change/control management and contract management)
Write accurate and effective statements of work so that both the client and AST staff understand the project expectations and roles
Identify and pursue new business opportunities that result in profitable revenue growth within the existing client bases, and sell (i.e., qualifies, forecasts, prices, negotiates) services within one's area of expertise
Participate in sales and presales activities for new public sector client pursuits, representing AST’s delivery methodology, approach, and expertise within the prospect’s particular government vertical
Establish strong client relationships to leverage public sector expertise to translate the client’s long-range requirements and objectives into a services strategy
Establish strong partnerships with client’s senior management and executive levels, navigating through project progress, anticipating and communicating issues with resolution options, representing AST on executive steering committees, and serving as an escalation point
Maintain long-term client relationships after project completion
Function as an expert in one or more solution areas; use expertise to determine how the solution fits into the client’s business and generates growth for AST
Establish and maintain relationships with public sector trade associations, regulatory organizations, and key government executives
Qualification
Required
A minimum of 15 years of consulting experience or equivalent, with at least 6 years of managing projects/programs at other consulting firms supporting public sector clients
Prior experience with ERP and HCM SaaS applications preferably with Oracle Cloud
Prior experience performing the job of an architect or solutions specialist, business development manager (or consultative selling /closing experience), or project manager
A sustained record of developing new add-on, profitable business
Strong communication skills with experience developing relationships with a variety of clients at all levels. Strong presentation and listening skills
Collaborative team player who demonstrates willingness to support multiple aspects of the business with an ability to work in a fast-paced environment with diverse groups
Attention to detail – a natural curiosity to dig deeper to understand problems and to relentlessly strive to find a solution
In-depth knowledge of public sector organizations, processes, challenges, common systems, and technologies
Active participation in professional associations, industry roundtables, etc
Company
IBM
IBM is an IT technology and consulting firm providing computer hardware, software, infrastructure, and hosting services.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
unknown2011-01-14IPO
Leadership Team
Alain Bénichou
Chief Executive Officer, IBM Greater China Group
Alex Yang
CTO and Chief Architect
Recent News
2026-01-24
2026-01-23
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