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National Interstate Insurance Company · 5 hours ago

Claims Specialist - Bodily Injury

United States

Full-time

Remote

Senior Level, Lead/Staff

$90K/yr - $100K/yr

9+ years exp

National Interstate Insurance Company is a leading commercial transportation insurer in the nation, seeking a Claims Specialist to join their team. This role involves managing complex claims, conducting investigations, negotiating settlements, and authorizing payments.

Financial ServicesInsuranceRisk Management

Growth Opportunities

Responsibilities

Manages a large inventory of complex claims to evaluate compensability/liability

Plans and conducts complex claims investigations to confirm coverage and to determine liability, compensability and damages

Analyzes and negotiates appropriate claim settlements/reserves within prescribed authority. May attend arbitrations, mediations, depositions, or trials

Conveys complex information regarding coverage and settlements to insureds, claimants, and external partners

Authorizes payments in accordance with assigned authority limit and ensures payments are made in a timely manner

Maintains accurate and detailed claim files, including all correspondence, reports, and settlement agreements

May have responsibility for performance and coaching of staff and may have a participatory role in decisions regarding talent selection, development, and performance management for direct reports

Performs other duties as assigned

Qualification

Claims handlingAnalytical skillsNegotiationRisk ManagementInsurance knowledgeCommunication skillsProblem-solvingInterpersonal skillsOrganizational skills

Required

Bachelor's Degree in Business Administration, Risk Management and Insurance, Finance, or a related field or equivalent experience

Generally, a minimum of 9 years of experience in property and casualty claims handling

Works within broad limits and authority on assignments of the highest technical complexity, requiring specialized knowledge

Demonstrates excellent analytical, negotiation, and problem-solving skills

Maintains strong knowledge of insurance policies, coverage, and claims handling procedures

Maintains knowledge of industry laws and regulations

Advanced ability to organize and prioritize caseloads, ensuring timely resolution of claims

Excellent interpersonal and communication skills with the ability to build relationships and lead negotiations

Proven ability to handle confidential information with discretion

Viewed as a senior resource within the Claims department and/or organization

Preferred

Completion of or continuing progress toward a professional designation preferred, such as Associate in Claims (AIC)

Benefits

Medical, dental, and vision plans starting on day one

PTO

Paid holidays

Commuter benefits

An employee stock purchase plan

Education reimbursement

Paid parental leave/adoption assistance

A 401(k) plan with company match

Company

National Interstate Insurance Company

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National Interstate Insurance Company, with our wholly owned subsidiary, Vanliner Insurance Company, provides highly innovative insurance solutions and world-class customer service for a variety of commercial transportation industries.

Founded in 1989

Richfield, Ohio, USA

501-1000 employees