CSC Generation · 1 day ago
Culinary Lead (Sur La Table)
CSC Generation is the parent company of Sur La Table, which offers an extensive selection of premium kitchen goods and culinary experiences. As a Culinary Lead, you will inspire customers and drive sales while managing a high-performing culinary team to ensure an outstanding customer experience.
AnalyticsFinanceRetailSoftware
Responsibilities
Supports the recruitment, training, and ongoing development of a high-performing team to meet the culinary business needs
Lead, coach, and inspire associates to exceed performance expectations and uphold a positive team culture
Provide in-the-moment coaching and feedback to elevate performance and team engagement. Communicate performance issues directly to the General Manager/Store Manager
Represent Sur La Table’s brand and culture by creating memorable, educational experiences that inspire repeat visits and customer loyalty
Maintains expertise by staying current on products, actively engaging in available training, and independently seeking out additional resources
Ensures an outstanding cooking class experience in every session by following provided recipes and game plans while holding employees accountable for quality and execution
Work with store leadership to increase foot traffic and store engagement through cooking classes and private events
Ensure exceptional customer experience by leading a customer-focused, Guest Obsessed culture in both the kitchen and retail sales floor
Assist with driving sales growth by implementing strategies to enhance the culinary and retail business
Analyze key performance metrics daily and leverage insights to optimize store performance
Consistently meet or exceed culinary program goals by delivering exceptional classes that drive customer engagement and sales. Performance is measured by key KPIs such as second-class sign-ups, retail culinary product sales, and guest feedback through Google reviews
Ensure compliance with food safety standards, local health codes, and sanitation regulations
Properly handle all tools, ingredients, and kitchen equipment to maintain a safe and efficient work environment
Maintain accurate inventory levels, minimize shrink, and control supply and culinary expenses
May handle liquor, wine, and beer in compliance with state and location alcohol regulations, company policies, including enforcing age restrictions
Ensure store safety and cleanliness, addressing any maintenance needs promptly
Adhere to applicable wage and hour laws. Accurately records time worked according to SLT Policy
Models and ensures all Sur La Table policies and standard operating procedures (SOPs) are communicated effectively to associates, maintained and consistently followed
Ability to communicate verbally and work cooperatively with associates and customers
Ability to remain standing for up to 4 hours at a time
Ability to move about the store coaching and directing associates and/or class participants while selling to customers
The capability to accurately perceive and differentiate variations in intensity or quality of flavors or odors, or to identify specific tastes or scents using the tongue or nose
Ability to grab, reach, push, pull, bend, stoop, kneel, and crouch to retrieve and replenish merchandise from stockroom or sales floor
Ability to use hands to seize, hold, grasp, turn, or otherwise to chop, whisk, slice, stir, juice and/or demonstrate other techniques
Ability to lift and/or move merchandise weighing up to 50 lbs
Ability to ascend/descend ladders to retrieve and/or move merchandise
Ability to operate a computer, POS system, keyboards, merchandise scanners and mouse to accomplish work
Workweeks are expected to be between 20 and 25 hours with the ability to have a flexible schedule, including nights, weekends, and holidays
Regular and predictable attendance with the flexibility to adjust class assignments based on demand, ensuring 3-4 classes are taught per week
Ability to work in a variable kitchen environment included but not limited to open flames, hot surfaces, temperature variations, various food allergens both physical and airborne
Qualification
Required
Must be 21 years of age or older at the time of employment
1-2 years of progressively responsible kitchen management experience
Valid Food Manager Certification
Excellent communication, problem-solving, and decision-making abilities
Passion for community engagement and providing exceptional customer experiences
Preferred
A degree in culinary arts is preferred; however, candidates with extensive culinary experience and demonstrated technical proficiency will be considered in lieu of formal education
Proficiency in Microsoft Office Suite and retail systems preferred
Company
CSC Generation
CSC Generation develops a proprietary technology platform designed to save brands from liquidating.
H1B Sponsorship
CSC Generation has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2)
2024 (1)
2023 (5)
2022 (7)
2021 (3)
Funding
Current Stage
Late StageTotal Funding
unknown2024-08-27Series E
2021-10-01Series D
2019-01-01Series Unknown
Leadership Team
Justin Yoshimura
Founder, Chairman and CEO
Recent News
2025-07-19
2025-03-28
Company data provided by crunchbase