MetLife · 6 days ago
Client Services Consultant II
Greenwood Village, CO
Full-time
Onsite
Mid, Senior Level
$75K/yr - $97K/yr
5+ years expMetLife is one of the world’s leading financial services companies, providing insurance and employee benefits. The Client Services Consultant II role involves providing administrative support and customer service to large group insurance clients while managing customer relationships and ensuring client satisfaction.
Asset ManagementFinancial ServicesInsuranceLife InsuranceRisk Management
Responsibilities
Overall accountability for: client requests, leads projects, provides clients with alternative solutions, identifies possible plan design alternatives, acts as a liaison between the client and internal MetLife teams
Collaborates and acts as a liaison to assist with problem resolution and troubleshooting
Provides exceptional customer service to support ongoing customer delivery and client satisfaction
Leads and participates in both customer- and internal-facing presentations and meetings
Participates in client account audits and strategic planning process
Partners with Financial team in completion of client reports; analyzing results and identifying trends
Leads and coordinates implementation of the addition of MetLife products on a basis
Participates in strategy meetings, establishes specific processes and reports, reviews contract documents, completes broker agreements, creates process manuals and inputs and ensures accurate input of data in MetLife systems
Maintains awareness and knowledge of MetLife’s and competitors’ products and trends
Perform other related duties as assigned or required
Qualification
Required
5+ years of relevant experience
Knowledge of Group Benefits core products
Proficiency with Microsoft Office Suite (particularly Excel and PowerPoint)
Excellent organizational, interpersonal, and communication skills, both written and verbal
Strong project management skills including problem solving, attention to detail, analytical thinking and decisiveness
Ability to work autonomously; effectively handle multiple tasks, prioritize deadlines appropriately and remain flexible
Ability to balance client expectations with MetLife capabilities
Self-motivated to learn more about the business and is proactive in personal development
Preferred
Experience within the group benefits industry
Benefits
Comprehensive health plan that includes medical/prescription drug and vision
Dental insurance
No-cost short- and long-term disability
Company-paid life insurance
Legal services
A retirement pension funded entirely by MetLife
401(k) with employer matching
Group discounts on voluntary insurance products including auto and home
Pet
Critical illness
Hospital indemnity
Accident insurance
Employee Assistance Program (EAP)
Digital mental health programs
Parental leave
Volunteer time off
Tuition assistance and much more!
Company
MetLife
MetLife is a provider of insurance, employee benefits, and financial services .
10001+ employees
H1B Sponsorship
MetLife has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (164)
2024 (108)
2023 (113)
2022 (155)
2021 (75)
2020 (81)
Funding
Current Stage
Public CompanyTotal Funding
$500M2024-06-20Post Ipo Debt· $500M
2000-04-14IPO
Leadership Team
Michel A. Khalaf
President & CEO, MetLife, Inc.
Koley Corte
Senior Vice President & Chief Marketing Officer - Institutional, Regional, Global Insights+Analytics
Recent News
Private Debt Investor
2026-01-07
2026-01-07
Insurance News in the United States
2025-12-13
Company data provided by crunchbase