Altern Technology Systems · 1 day ago
Order Management Data Associate
Los Angeles, CA
Contract
Hybrid
Entry, Mid Level
$25/hr - $25/hr
2+ years expAltern Technology Systems is seeking a detail-oriented and highly organized Order Management Data Associate to support their wholesale retail operations in the beauty industry. This role is essential in maintaining the accuracy and integrity of order data across internal systems and retail partner portals, requiring a proactive, data-driven mindset and familiarity with EDI orders and vendor compliance.
Digital MarketingInformation TechnologyMobile AppsSoftware Engineering
Hiring Manager
Arshdeep Singh
Responsibilities
Download each customer's order on SPS Commerce EDI and manually organize the data into a master file
Compare the order quantity to warehouse's inventory balance report to check the order fulfillment status of each customer order
Responsible for entering data accurately into the respective system without duplicates
Provide administrative support by managing customer order details including the order quantity and the order amount by each customer by each SKU on a weekly & Monthly basis
Support in ensuring that the customer orders are processed in a timely manner by communicating with cross-functional teams
Monitor status of REACH orders and update ASN and Invoice in SPS commerce
Understand allowance/discount for each vendor and ensure to submit correctly
Troubleshoot any issues related ASN and invoice in SPS commerce
Submit shipment information and billing invoice to customers
Ability to confirm orders (pricing validation and shipping window extension if necessary)
Any required troubleshooting and customer service
Issue credit/return orders
Collaborate with finance team, warehouse team to investigate
Ability to handle high volume of vendors
Ability to handle high volume of PO
Qualification
Required
Bachelor's degree required, preferably in Supply Chain Management or in another field, but seeking a career in Operations
2-4 years of experience in an order management, data entry, or sales support role within a wholesale or retail beauty brand
Familiarity with retailer portals and EDI transactions
Working knowledge of Microsoft applications, especially in Excel (can maintain complex spreadsheets, eg – Vlookup, Pivot table, report creation)
Experience with an ERP system is a plus, preferably SAP
A desire to continually seek areas for process improvements and eliminate non-value-added activities
Excellent verbal and written communication skills
Ability to multitask, and work in a fast-paced environment
Ability to manage large order volume
Company
Altern Technology Systems
Altern Technology Systems provides Canada Inc.
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase