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Vail Resorts · 1 day ago

Team Lead Ticket Checker

Vail, CO

Full-time

Onsite

Mid Level

$23/hr - $25.19/hr

Vail Resorts is a company that provides outdoor experiences at various resorts worldwide. As a Ticket Checker Team Leader, you will oversee the daily scanning operations and ensure a seamless experience for guests while leading the scanning team.

LeisureTravel

Responsibilities

Supervise the daily operations and safety of the scanning team

Be a point of escalation to support scanning equipment issues, ticket/pass problems, and ticket/pass misuse

Monitor the daily job performance of the team, as well as provide and document coaching and discipline

Monitor staffing levels and adjust as needed

Report on staff safety incidents to the manager immediately

Work together with Lift Experience leadership to plan and assist with orientations, training, and payroll

Perform audits to track the performance of the scanning team

Work with Lift operators to ensure the efficiency of maze setups

Other duties as assigned

Qualification

Skiing skillsLeadershipMicrosoft OfficeCommunication skillsMulti-taskingWillingness to learnDecision making

Required

Excellent communication skills (English) and ability to present information in group settings

Ability to lead others

Intermediate or above skiing and riding skills

Must be able to work outdoors in all types of inclement weather, standing and moving for entire shift on potentially slippery or uneven surfaces

Ability to multi-task and make solid decisions

Proficiency with Microsoft Office

Willingness to learn company computer applications

Benefits

Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons

MORE employee discounts on lodging, food, gear, and mountain shuttles

401(k) Retirement Plan

Employee Assistance Program

Excellent training and professional development

Referral Program

Company

Vail Resorts

Glassdoor3.4

Vail Resorts is a network of the best destination and close-to-home ski resorts in the world including Vail Mountain, Breckenridge, Park City Mountain, Whistler Blackcomb, Stowe, and 32 additional resorts across North America; Andermatt-Sedrun and Crans-Montana in Switzerland; and Perisher, Hotham, and Falls Creek in Australia.

Founded in 1992