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CBTS · 3 days ago

Service Management Tools Engineer (FTE - No Third Party)

United States

Full-time

Remote

Senior Level

CBTS is seeking a Lead Engineer for Tools Administration, responsible for executing the Service Management Tools strategy at a technical level. This role involves executing procedures for break/fix repair, change requests, and scheduled maintenance activities, along with development and maintenance of strategic monitoring and service management/ticketing tools.

Cloud ComputingCloud InfrastructureConsultingInformation TechnologyService Industry

Comp. & Benefits

H1B Sponsor Likely

Hiring Manager

Lucy Barredo

Responsibilities

Executing procedures for break/fix repair

Change requests

Scheduled maintenance activities

Development

Implementation

Maintenance of strategic monitoring and service management/ticketing tools

Qualification

Service Management ToolsBreak/Fix RepairChange RequestsScheduled MaintenanceMonitoring Tools DevelopmentService Management Tools ImplementationTicketing Tools Maintenance

Required

Executing the Service Management Tools strategy at a technical level

Reporting directly to the Manager of Service Management Tools

Executing procedures for break/fix repair

Executing procedures for change requests

Executing procedures for scheduled maintenance activities

Development of strategic monitoring tools

Implementation of service management/ticketing tools

Maintenance of service management/ticketing tools

Company

CBTS

Glassdoor4.0

CBTS provides end-to-end IT and communications solutions that allow businesses to improve efficiency, enable innovation, and mitigate risk.

Founded in 1994

Cincinnati, Ohio, USA

1001-5000 employees

https://www.cbts.com

H1B Sponsorship

CBTS has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2020 (1)