CrossCountry Mortgage, LLC · 1 day ago
Digital Media & Web Operations Specialist
Scottsdale, AZ
Full-time
Onsite
Mid LevelCrossCountry Mortgage (CCM) is the nation's number one distributed retail mortgage lender with a strong focus on employee engagement and culture. The Digital Media & Web Operations Specialist will design, maintain, and optimize websites while supporting multimedia content creation and driving SEO strategy.
FinanceFinancial ServicesLendingMortgage
Responsibilities
Build, update, and maintain websites using CMS platforms (WordPress, Squarespace, Webflow, Shopify, etc.)
Manage hosting, domains, and plugin integrations
Ensure web performance, accessibility, and mobile responsiveness
Implement SEO best practices and optimize site content for rankings and conversion
Support video creation using AI tools and standard editing software (Premiere, Final Cut, or CapCut)
Manage lighting, cameras, and microphones for shoots when needed
Organize media assets and maintain consistency across content types
Assist in creating short-form videos and reels for marketing campaigns
Create on-brand visuals, thumbnails, and social assets using tools such as Canva, Photoshop, or Figma
Maintain consistency in brand visuals, typography, and color schemes
Design and update marketing collateral for digital campaigns
Plan, schedule, and manage content across social media channels
Track analytics and report on web traffic, engagement, and conversions
Research trends, competitors, and opportunities for brand growth
Assist in managing client requests, timelines, and deliverables
Qualification
Required
Experience managing websites using CMS tools (WordPress, Squarespace, Webflow, etc.)
Familiarity with SEO tools (Google Search Console, Ahrefs, SEMrush)
Working knowledge of video production hardware (cameras, lighting, audio)
Skill in design software such as Canva, Photoshop, Figma, or Illustrator
Excellent communication and proofreading skills
Excellent prioritization and organizational skills
Proactive in learning and applying AI-driven solutions, automated workflows, and innovative creative technology
Ability to manage multiple projects with minimal supervision
Preferred
Experience with content automation or workflow tools such as Zapier, Notion, Airtable
Experience in marketing, media, or creative operations
Familiarity with YouTube and social media ad platforms
Benefits
Medical
Dental
Vision
401K
Company-provided short-term disability
Employee assistance program
Wellness program
Company
CrossCountry Mortgage, LLC
Back in 2003, our founder and CEO, Ron Leonhardt, started CrossCountry Mortgage with one goal: become a nationwide mortgage lender that helps people with clear and fast home loans.
Founded in 2003
5001-10000 employees
H1B Sponsorship
CrossCountry Mortgage, LLC has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (16)
2024 (16)
2023 (9)
2022 (17)
2021 (3)
2020 (1)
Funding
Current Stage
Late StageTotal Funding
$1.9BKey Investors
Ares Management
2025-11-18Debt Financing· $600M
2025-09-24Debt Financing· $900M
2021-11-23Debt Financing· $400M
Leadership Team
Tom Kraft
Senior Vice President Operations - West
Rob Sampson
Executive Vice President
Recent News
2025-12-18
2025-12-10
2025-11-20
Company data provided by crunchbase