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Jobs via Dice · 1 day ago

MacOS Engineer

New York, NY

Contract

Hybrid

Senior Level

$55/hr - $75/hr

5+ years exp

TEKsystems is a leading provider of business and technology services, and they are seeking a highly skilled Mac Engineer with deep MDM expertise. The role involves designing and implementing Mac lifecycle management, enforcing security policies, and optimizing user experience while managing macOS device management solutions.

Computer Software

Responsibilities

Architect, deploy, and manage macOS device management solutions using Jamf Pro and Microsoft Intune

Own the lifecycle management of macOS devices including provisioning, configuration, patching, and decommissioning

Develop and maintain automation scripts and policies to streamline device onboarding, updates, and compliance enforcement

Partner with security and compliance teams to enforce security baselines and implement best practices for endpoint protection

Lead troubleshooting efforts related to macOS hardware, software, and integration with enterprise tools

Provide mentorship and technical guidance to junior engineers and IT support teams

Monitor system performance, create documentation, and generate reports on compliance and inventory

Stay current with macOS updates, Apple enterprise technologies, and endpoint management trends

Assist with architecture design, implementation, and documenting processes & procedures required for projects and services related to macOS device management solutions

Implement new systems, upgrades, and modifications (including planning, testing, coordinating, and scheduling)

Monitor the production environment and ensure speedy resolution of issues, taking ownership of problem management activities

Provide Tier 3 escalation support for escalated macOS-related incidents and troubleshooting

Address gaps and continually improve engineering services and delivery of devices

Ensure support documentation is produced, maintained and improved

Automate manual processes to increase reliability and reduce operational costs

Package, deploy, and manage software and updates

Interface, collaborate, and coordinate efforts with vendors and other departments in the company inclusive of InfoSec and IT Operations

Participate in audits and compliance activities by providing documentation and reports as needed

Keep up to date with the latest macOS features, MDM capabilities, and enterprise endpoint management best practices

Qualification

Jamf ProApple Business ManagerMacOSMicrosoft IntuneMDMPythonBashAppleScriptPerlZshTroubleshootingDocumentationCommunicationProblem-solving

Required

5+ years of experience in macOS end user computer engineering and administration in a large-scale enterprise environment (10K+ users)

Expert-level experience with Jamf Pro (Policies, Smart Groups, Configuration Profiles, Scripts). Qualified candidates must meet minimum certification requirements and have attained either of these certificates: Minimum: Jamf 200, Preferred: Jamf 300

Qualified candidates must have experience with Apple Business Manager (ABM) and Automated Device Enrollment (ADE)

In-depth knowledge of macOS, iOS, and tvOS and should also be comfortable using the latest MDM practices, Zero Touch Deployment methods, automation practices and procedures, data integrity, and analytical reporting experience

Proficient in scripting languages such as Bash, Python, AppleScript, Perl or zsh for automation and custom workflows

Strong knowledge of macOS internals, security frameworks, and MDM protocols

Strong business acuity, including understanding and practical application of relevant market/industry trends

Excellent troubleshooting, documentation, and written/verbal communication skills

Ability to thrive in an ambiguous and fast-paced environment and to manage multiple simultaneous projects requiring strong communication, organization, time management, and problem-solving skills