IntouchCX ยท 1 day ago
Inbound Work from Home Customer Service Representative
United States
Full-time
Remote
New Grad, Entry Level
$15/hr - $16/hr
0+ years expIntouchCX is shaping the future of customer experience by partnering with iconic brands to create meaningful connections across various communication channels. They are seeking Inbound Work from Home Customer Service Representatives who are passionate about delivering unforgettable customer experiences through inbound calls, emails, and chats.
Outsourcing/Offshoring
Responsibilities
Assist all customers through inbound calls, emails, and/or chats
Communicate a variety of information to the customer
Be an active listener and help resolve customer inquiries
Provide a meaningful and positive experience with every customer interaction
Learn and retain a thorough working knowledge of all existing and new products and services
Qualification
Required
A high school diploma (or equivalent)
6 months to 1 year of customer service experience
Great communication skills, both verbal and written
The ability to be consistently ready to work and on time as scheduled
Reliable internet speed and broadband connection
A secure area in the home to work from
The ability to work effectively in a work-at-home setting
The understanding that although this is a Work from Home position, you must be located in the Phoenix area
Availability: Full-time (some shifts may depend on availability)
Benefits
Health
Dental
Vision
401(k)
Company
IntouchCX
We are IntouchCX, where innovation meets industry, where dreamers meet doers, and where scale meets soul.
10001+ employees
Funding
Current Stage
Late StageRecent News
Times of India
2024-05-20
2024-04-06
Company data provided by crunchbase