The Dignify Solutions, LLC · 1 month ago
SAP Project/ Program Manager
Texas, United States
Full-time
Onsite
Director/Executive
20+ years expThe Dignify Solutions, LLC is seeking a SAP Project/Program Manager to oversee project delivery and ensure customer satisfaction. The role involves managing program scope, leading project teams, and establishing strong client relationships while driving program implementation and growth in existing accounts.
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Responsibilities
Responsible for overall management and delivery to customers of all projects in the US
Manages delivery of programs in a manner that ensures customer satisfaction
Provides overall team leadership for the program
Manages day-to-day activities and provides leadership to project teams, and provides overall coordination of off-shore resources in conjunction with his off-shore management counterpart
Defines and manages the overall program scope, approach and plan
Ensures that projects within the program are completed on time and within budgeted cost and profitability targets
Mentors and develops leadership talent of project managers and team members as required
Drives end to end program implementation involving interaction with multiple stakeholders
Establishes executive level and operational level client relationships; and understands their concerns, challenges, and goals
Manages client relationships, expectations, provides updates to senior management, participates in steering committee meetings
Anticipates issues and needs of the customer related to the program and addresses them proactively
Responsible for growth in existing accounts and margin improvements
Qualification
Required
Minimum of 20+ years' Work Experience with some large business transformation projects
Experience of working in an off-shore / on-shore model
Extensive experience working for a Tier 1 or comparable systems integrator in SAP delivery-focused leadership roles
Demonstrated ability to lead and manage multiple stakeholder groups through the life-cycle of a project / program - i.e., client, consultant, 3rd party (SAP or another vendor)
Excellent verbal and written communication skills; and ability to communicate effectively with client business and IT leadership
Proficiency developing high-level and detailed Test program and project level activity/task work plans, schedules, staffing plans, and work-effort estimates
Proficiency in scope and scope change management, issue and risk management, and status reporting (executive level and team level)
Experienced in delivery activities - i.e., team development, solution reviews, improving CSAT, thought leadership
Introduce & Implement Automation & Innovation to customer engagements
Company
The Dignify Solutions, LLC
The Dignify Solutions with Global Capabilities and Local Excellence – has combined experience of 30 +years in Client Services/ Engagement/ Relationship/ Partnership, Sales/ Account Management, Service Delivery, Recruiting, Staffing and Talent Acquisition for the whole gamut of skillsets in Information Technology (Digital Transformation, Artificial Intelligence, Machine Learning and other business domains).
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase