ADT · 1 month ago
Smart Home Consultant Team Manager
Uniontown, OH
Full-time
Onsite
Mid, Senior Level
$50K/yr - $50K/yr
3+ years expADT is currently seeking a bright and assertive Tech Engineer Team Manager. In this role, you will lead a dynamic team of Tech engineers to provide consultative services and ensure a world-class customer experience while driving growth and performance.
Cyber SecurityHomeland SecurityInformation TechnologySecuritySmart Home
Responsibilities
Responsible for planning, implementing, and managing the activities of the High-Volume Tech Engineer (TE) Design Specialists work force for a designated geographic footprint
Train, Mentor, develop, motivate, and coach Tech Engineer to generate leads, upsell equipment, conduct consultative customer experience and install smart home products that best fit the customer’s needs
Curate relationships between new customers and the ADT brand and product portfolio. Takes ownership in understanding and communicating ADT and the Smart Home solutions
Participate in recruiting activities to select and hire new Tech Engineers, as required
Formulates a sound business plan to provide cost efficient service for targeted growth in accordance with established plan and market share targets
Regularly conduct team huddles and staff meetings with the purpose of communicating & coaching TEs on current policies and procedures, techniques, new products and services, new promotions and area advertising (in partnership with local sales leadership) and reviewing individual and team metrics
Conduct regular coaching and formal performance management conversations with Tech Engineers
Establish and maintain a high level of quality and timely job completions to customers for maximum retention
Model and champion ADT values. Creates a safe environment for the discussion and resolution of values-related issues and concerns
Qualification
Required
3 to 5 years of people leadership experience; with direct experience managing customer-facing team members in a fast-paced, high-volume sales environment
Proven track record of successfully building and developing high performing & customer-centric teams
Possess excellent interpersonal & communications skills—with firsthand experience with consultative selling / educating customers on products and services
Highly analytical and strong conceptual problem solver
Driven and highly entrepreneurial—able to successfully manage diverse team & achieve budgeted targets with minimal oversight
Associate degree or equivalent related experience
Benefits
Medical, dental, and vision coverage
401(k) with company match
Tuition reimbursement
Short- and long-term disability, life insurance, and well-being benefits
Paid time off
Company
ADT
ADT is a security company that provides smart home solutions and business security.
1001-5000 employees
H1B Sponsorship
ADT has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (25)
2024 (42)
2023 (34)
2022 (40)
2021 (32)
2020 (20)
Funding
Current Stage
Public CompanyTotal Funding
$4.1BKey Investors
State FarmGoogle
2025-10-28Post Ipo Debt· $325M
2025-09-30Post Ipo Debt· $1B
2025-03-03Post Ipo Secondary
Leadership Team
Jim DeVries
Chairman, President and Chief Executive Officer
Jeff Likosar
President, Corporate Development and Chief Financial Officer
Recent News
2026-01-07
2025-12-24
Company data provided by crunchbase