ManagedWay · 3 days ago
Entry-Level Data Center Technician
ManagedWay Company is seeking an enthusiastic and reliable Entry-Level Data Center Technician to join our team at our TYM2 Troy Datacenter. This role focuses on supporting datacenter operations, technical maintenance, and infrastructure services, contributing to delivering reliable, scalable solutions that align with our commitment to 100% uptime and exceptional customer service.
Telecommunications
Responsibilities
Monitor and maintain data center equipment, including power, cooling, servers, and networking hardware
Assist with racking, cabling, installation, and basic configuration of servers and infrastructure
Perform routine troubleshooting, respond to alerts, and escalate issues to senior team members
Support virtualization environments using Proxmox (e.g., VM management, backups, basic clustering)
Help manage hosting services, including cPanel/WHM for client accounts, domain setup, and basic user support
Conduct basic Linux systems administration tasks (e.g., command-line operations, package management, log review)
Maintain accurate inventory, documentation, and a secure, organized data center environment
Collaborate on preventive maintenance, upgrades, and client-specific colocation or cloud setups
Contribute to 24/7 operations, with potential for on-call duties as you grow in the role
Qualification
Required
High school diploma or GED required
Entry-level position—no prior professional experience required, but basic familiarity with computers, networking, or IT hardware is advantageous
Strong problem-solving skills, attention to detail, and the ability to learn quickly in a fast-paced environment
Physical ability to lift up to 50 lbs, stand for extended periods, and work in a data center setting (e.g., handling equipment in confined spaces)
Excellent communication skills and a collaborative attitude to work effectively with team members and leadership
Must be authorized to work in the United States; background check and drug screening required
Preferred
Associate's degree in Information Technology, Computer Science, or a related field preferred
Hosting or data center experience (e.g., web hosting, server management) is a plus
Willingness to pursue relevant certifications (e.g., CompTIA A+, Network+) with company support
Benefits
Paid Time Off : 15 days of PTO per calendar year, accruing from day one.
Health Insurance : Participation in company-sponsored medical, dental, and vision plans for you and your family, with standard employee contribution.
Retirement : Eligible for 401(k) after 6 months, with a 3% company match.
Additional Perks : Life insurance eligibility, optional disability coverage, reimbursement for approved business expenses, and opportunities for professional development (e.g., certification reimbursements).