Walgreens · 3 weeks ago
Pharmacy Manager Local Specialty
899 MOUNTAIN AVE,SPRINGFIELD,NJ,07081
Full-time
Onsite
Mid, Senior Level
$130K/yr - $191K/yr
1+ years expWalgreens is a leading pharmacy and retail company serving nearly 9 million customers daily. The Pharmacy Manager Local Specialty is responsible for managing the pharmacy department operations, ensuring quality patient service, and compliance with regulations while optimizing business performance and employee management.
Consumer GoodsHealth CarePharmaceuticalRetail
Responsibilities
Provides pharmacy consulting services with empathy to patients regarding the effective usage of medications and awareness with drug interactions
Responsible for managing the operation of the pharmacy department and is accountable for workflow management, continuous quality improvement, adherence to policy and procedure, compliance with internal and external regulatory bodies, pharmacy sales, expense control and inventory management, and image through the accurate filling of prescriptions, and ensuring the highest level of patient service (including providers and pharmaceutical and payer partners), and developing and protecting department assets
Ensures department personnel provide hospitable service and information to deliver a distinctive and joyful patient experience, including interpersonal habits that show care (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., demonstrating curiosity to identify needs and proactively helping, servicing until satisfied, championing empathy and inclusivity, etc.)
Responds to patient inquiries and complaints in a timely manner and answers questions to ensure a positive patient experience
Implements department organization structure through proper hiring and placement, transferring of personnel, scheduling of work, assignment of responsibility, delegation of authority, promotion of personnel, layoffs, recalls, or effectively recommending the same
Maintains and improves performance of department through the building of employee morale and motivation, rewards employees, and addresses employee complaints where appropriate, and uses Constructive Discipline policies of Company to discipline, suspend, terminate, or effectively recommend the same
Utilizes Constructive Discipline policy to ensure compliance with state and federal laws by pharmacy department personnel
Assures EEO compliance through equity, consistency, and fairness; prevents workplace harassment; upholds the Open-Door policy assuring no retaliation; communicates openly and honestly to employees
Recommends allocation of pharmacy hours and support personnel; directs and attains payroll budget and controls use of overtime
Supervises pharmacy department team members to assure performance of required functions and adherence to Company policies and procedures. Ensures proper licensure of all pharmacy department personnel. Confirms pharmacy department employees are trained in all required functions regarding payer and pharmaceutical contractual requirements (adverse event reporting, data and inventory reporting, clinical management). Reaffirms with all pharmacy department personnel, regularly, their obligations regarding prescription dispensing only in good faith
Develops department employees through orientation, training, establishment of objectives, and communication of rules
Audits own performance and recommends own objectives and standards of performance
Maintains an awareness of developments in the pharmacy, health care, and retail management fields that relate to job responsibilities, and integrates them into our own practices
Maintains and develops good working relationships with physicians and other health professionals. Works collaboratively, with the Registered Manager, Local Specialty Pharmacy, with internal specialty sales account managers and strategic account managers of health systems to deepen relationships to drive business growth
Recommends, plans, and administers community and professional relations programs
Informs appropriate personnel of department’s plans, programs, and operations that affect their areas, and encourages feedback from all employees to increase productivity
Qualification
Required
BS in Pharmacy or Pharm D Degree from an accredited educational institute
Current pharmacist license in the states within the district
At least 1 year pharmacy experience including prescription filling and verification, records and legal compliance, pharmacy operations, pharmacy software and technology systems and insurance
Experience performing prescription dispensing activities that demonstrate a strong working knowledge of applicable state and federal controlled substance laws
Has completed specialized training regarding medication and disease state or has sufficient practical experience that is necessary to provide specialized services offered at clinic location (HIV, Organ Transplant, Oncology, etc.)
Preferred
Supervisory experience planning, organizing, and directing the work of pharmacy staff, preferably at a local specialty pharmacy
An average rating of 3.7 or above on the leadership behaviors on the last performance review if one is on file
At least 6 months pharmacy experience with Walgreen Co
Company
Walgreens
Walgreens is a pharmacy, health, and wellness service center that offers trained infusion nurses and pharmacists to treat patients. It is a sub-organization of Walgreens Boots Alliance.
10001+ employees
Funding
Current Stage
Late StageTotal Funding
$25MKey Investors
Biomedical Advanced Research and Development Authority (BARDA)
2024-07-23Grant· $25M
Leadership Team
Bala Visalatha
Chief Experience and Growth Officer
Barry Hanen
Director, Payments and Card Services
Recent News
Digital Commerce 360
2026-01-07
Business News
2025-11-25
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