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PDS Health · 1 day ago

Advisor, People Relations

Los Angeles, CA

Full-time

Onsite

Mid, Senior Level

$93K/yr - $117K/yr

5+ years exp

PDS Health is seeking a People Relations Advisor to provide support and solutions on various employee relations matters. The role involves educating on company policies and ensuring compliance with employment laws, while also being a trusted resource for team members at all levels.

DentalFitnessHealth CareWellness

Responsibilities

Educate and provide guidance on employment best practices

Be a credible, trusted, and reliable resource for team members at all levels

Be a subject matter expert in employee relations and provide training as needed

Provides advice and solutions on a broad range of team member related matters

Advises management on coaching team members as well as the delivery of corrective actions and terminations

Provide guidance and recommendations for conflict/problem resolution to team members as well as management. Provide creative solutions

Conducts investigations in response to team member and applicant complaints regarding, harassment, discrimination, retaliation, and other sensitive matters

Manages and tracks all employee issues, complaints, and documentation in case management system

Analyze employee relations trends and work with business leaders to develop proactive solutions

Closely partner with the Leaves department as it relates to leave of absences and accommodations

Make recommendations on HR processes, programs, and training as it relates to employee relations/compliance

Assists in maintaining Team Member Handbook and develops and recommends new approaches, policies, and procedures to improve the People Relations Department as well as services we provide to the regions and departments

Ensure compliance with Company policies, as well as State, Federal and other regulatory bodies

Adherence to company values such as the mission statement and “We Believe” statements to ensure that all team members continually strive for excellence

Maintain professional appearance and demeanor in accordance with Company policy

Responsible for maintaining all employee relations documentation as determined by governing agencies

Performs other duties as assigned or as necessary

Qualification

Employee Relations experienceHR Management certificationEmployment lawsAnalytical skillsManagement skillsInterpersonal skillsConflict resolutionCoaching skillsReport preparationLeadership abilityCommunication skillsProblem solving skillsTime managementConfidentiality

Required

5+ years' Generalist/Employee Relations experience

Bachelor's Degree in related Field

HR Management certification, SHRM Certified Professional (PHR) or Senior Professional (SPHR) preferred

Any equivalent combination of experience and training that provides the required knowledge, skills, and abilities

Advanced knowledge of employment laws and practices, the principles and practices of employee relations, human resources, and administration; knowledge of sound techniques in all aspects of employee management; knowledge of the organizations and operations of administrative programs

Analytical skills to synthesize complex or diverse information. Ability to research information and analyze data to arrive at valid conclusions, recommendations, and plans of action. Problem solving skills to gather & analyze information in order to identify and resolve problems in a timely manner. Planning/organizing of effective prioritization skills, and uses time efficiently to develops realistic action plans

Leadership ability to inspire and motivate others to succeed. Provides and accepts constructive criticism in positive manner. Ability to establish rapport in order to create trusting relationships. Excellent interpersonal and coaching skills

Management skills to include staff in planning, decision-making, facilitating and process improvement. Makes self available to team members. Quality management by consistently looking for ways to improve programs to promote quality, accuracy and thoroughness

Displays judgment by willingness to make timely and accurate decisions based on available information. Must have the ability to exercise considerable judgment and discretion. Evidence of the practice of a high level of confidentiality

Excellent computer skills in a Microsoft Windows environment (Outlook, Excel, Power Point, Access, etc.) as well as overall database management and record keeping

Ability to prepare comprehensive reports and represent ideas clearly and concisely, both orally and in writing. Must communicate clearly and persuasively in positive or negative situations in group or one on one setting

Ability to develop long-term plans and programs and to evaluate work accomplishments; ability to apply and adapt practices and techniques to the special requirements of senior management; ability to establish and maintain effective relationships with other management staff, employees, and the general public

Must have a sense of urgency to deal with sensitive employee relations issues, and have the ability to make critical decisions, while prioritizing issues based on their severity

Must be able to work independently with little direction, and have the ability to make sound decisions on sensitive issues, while balancing the needs of all parties

Benefits

Medical, dental, and vision insurance

Paid time off

Tuition Reimbursement

401K

Paid time to volunteer in your local community

Company

PDS Health

Glassdoor3.2

Founded in 1994, PDS Health is a leading healthcare support organization that partners with dental and medical providers across the U.S., providing comprehensive business services that enable clinicians to focus on high-quality patient care.

Founded in 1994

Irvine, California, USA

10001+ employees